User manual

Problem Possible cause Remedy
The oven / hob display
shows an error code that is
not in this table.
There is an electrical fault. Deactivate the appliance
with the house fuse or the
safety switch in the fuse box
and activate it again.
If the display shows the er‐
ror code again, contact the
Customer Care Department.
You cannot activate or oper‐
ate the hob.
The fuse is blown. Activate the hob again and
set the heat setting in less
than 10 seconds.
You cannot activate or oper‐
ate the hob.
You touched 2 or more sen‐
sor fields at the same time.
Touch only one sensor field.
You cannot activate or oper‐
ate the hob.
There is water or fat stains
on the control panel.
Clean the control panel.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
You put something on one
or more sensor fields.
Remove the object from the
sensor fields.
The hob deactivates. You put something on the
sensor field .
Remove the object from the
sensor field.
Residual heat indicator does
not come on.
The zone is not hot be‐
cause it operated only for a
short time.
If the zone operated suffi‐
ciently long to be hot, speak
to an Authorised Service
Centre.
The heat setting changes
between two levels.
Power management function
operates.
Refer to "Daily use" chapter.
The sensor fields become
hot.
The cookware is too large or
you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
comes on.
Automatic Switch Off oper‐
ates.
Deactivate the hob and acti‐
vate it again.
comes on.
There is no cookware on the
zone.
Put cookware on the zone.
comes on.
The cookware is incorrect. Use the correct cookware.
Refer to “Hints and tips”
chapter.
comes on.
The diameter of the bottom
of the cookware is too small
for the zone.
Use cookware with correct
dimensions.
30