Installation Guide Network Encoder Model TVI C300
Installation Guide Thank you for purchasing your new TVI C300 Encoder. The package you have received contains everything you need to set up an infrastructure to support the Encoder, and allow you to view video streams, subject to having a camera and suitable communications infrastructure. This Encoder works in combination with a TVI Server to deliver video to end users and will not operate without access to one. You will need to use TVI Manager to create an account on the Server.
Installing the TVI Encoder The TVI Encoder has been designed to be used in indoor environments (or outdoor when located in a suitable housing) and has four mounting points to secure it into position. All deployments of a Network Encoder should ensure that the unit is not mounted: • • • • Within Within Within Within explosive zones 0.5m of a powered transmitter and/or receiver antenna the engine bay/compartment of a vehicle 1m of a vehicle fuel fill point (direct line of sight) Connecting a Camera 1.
Step 1: USB Pen Insert the USB Pen Drive into a spare USB socket on a PC running MS Windows XP/Vista. Depending on your computer's configuration Windows may prompt you to take an Autoplay action: • If asked select to view the files on the pen drive. • If not asked open ‘My Computer’ from the Start Menu and navigate to the pen drive. The Encoder configuration utility is located on the pen drive - double-click ‘ConfigureEncoder2.0.exe’ to run it. The Configure Encoder wizard will open.
Standard LAN (RJ45) Connection The Encoder will connect to any network / device that presents a standard LAN interface. Internal 3G Modem The Encoder has a built in 3G modem for mobile communication that supports HSDPA, 3G, EDGE and GPRS. Hughes Inmarsat BGAN Terminal The Encoder has special support built-in for Hughes Inmarsat BGAN Terminals. Thrane & Thrane / Standard LAN BGAN Terminal The Encoder has special support for Thrane & Thrane BGAN Terminals.
Step 6: Encoder Time Zone Select the Time Zone on the Encoder correctly so that the video playback time displayed in the viewing application will be correct. Step 7: VPN Configuration The TVI Encoder has an IPSEC VPN Client built-in. To utilise this feature tick ‘Connect to the Server using IPSEC VPN’ and then enter the appropriate VPN login details. The ‘Advanced Settings’ button allows customisation of the settings used to create the VPN connection.
Step 8: Network Configuration (LAN only) In most situations the Encoder will obtain its network settings automatically from the network gateway using DHCP. If the network does not provide a DHCP address to the Encoder select ‘Use these settings’ and then enter network settings that are valid for the network the Encoder is joining. A DNS Server and Domain is only required if the supplied TVI Server address is a resolvable host name (e.g. video.server.com) and not an IP Address.
Step 10: Eject Pen Drive Once the appropriate settings have been entered hit the ‘Finish’ button to close the wizard. Follow the given instructions on how to safely eject the USB Pen from the computer. Step 11: Apply Configuration to Encoder Transferring the settings from the USB Pen Drive to the Network Encoder is a process that must be performed when the Network Encoder is powered on. 1. Plug the USB Pen Drive into the USB Socket on the Encoder. 2.
Once all three phases are complete the Encoder should show three solid green lights. This signifies that the Encoder is now connected to its Network Server.
Fault Checklist After 30-90 seconds (depending on the communications device) the Network Encoder should be fully powered and connected to the Network Server. If this has not happened then please check: • The network settings on the USB Pen Drive are correct. • The settings on the USB Pen Drive have been applied to the Network Encoder (Step 11 in Configuring the Network Encoder). • All the cables have been plugged in.
I/O Terminal (RS485/422/Alarm/DC): Provides RS485/422 data connections, an alarm input connection and an additional DC power input. 1 2 3 4 5 6 7 8 Alarm Input RS485 /422 9 10 Power Input Figure 4: I/O Terminal The RS485/422 connectors can be used to drive PTZ cameras or operate camera relays. The cable for connecting PTZ cameras will depend on the make and model of camera. Consult the camera documentation and the table below to produce a suitable cable.
Contact Details Further information on the installation and operation of the TVI C300 Encoder is available online at http://support.essential-viewing.com/support You can also contact us by telephone or via our website at the following address: Essential Viewing Ltd Hillington Park Innovation Centre 1 Ainslie Road Glasgow G52 4RU Tel: +44 (0)141 585 6370 Fax: +44 (0)141 585 6369 Email: support@essential-viewing.com www.essential-viewing.
