Essence ® Technology EIP 7012/EIP 7012P Essence VoIP Phone User’s Manual Version 1.0D Essence Technology Solution, Inc. TEL： 886-2-8913-2070 5F, No. 205, Beisin Rd., Sec. 3, Sindian, Taipei County 231, Taiwan FAX： 886-2-8913-2539 http://www.essti.com E-mail：sales@essti.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D TABLE OF CONTENTS 1 2 Introduction ....................................................................................................................................... 1 1.1 Harware Overview......................................................................................................... 1 1.2 Software Overview ........................................................................................................
9/28/2007 3.5.6 3.5.7 3.5.8 3.6 MAG-07005-2 Rev. D DMZ Setting........................................................................................................23 Virtual Server......................................................................................................23 PPTP Settings ....................................................................................................24 SIP Settings ............................................................................................
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D 1 Introduction This administration guide is for EIP 7012. The administration guide explains the keypad instruction, web configuration and command line configuration for VoIP Phone. Before using VoIP Phone, some setup processes are required to make the VoIP Phone work properly. Please refer to the Setup Menu for further information. 1.
9/28/2007 VoIP Phone Administration Guide ․ Many other SIP protocols ․ Mimic second dial tone Voice Quality ․ Support 3 SIP accounts ․ Incoming call indicator ․ G.168 LEC (Line Echo ․ SIP server redundancy ․ MWI/VMWI Call Features ․ Provide 4 different ․ Call Hold ․ Call Waiting ringtones ․ Selectable ringtones ․ Caller ID ringtones ․ Call Forward ․ Programmable tone ․ Unconditional forward ․ Volume/Input gain ․ Busy forward adjustment MAG-07005-2 Rev.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D 2 Keypad Interface 2.
9/28/2007 M10 / REC VOICE MSG SPEAKER VOLUMN Control Key VoIP Phone Administration Guide MAG-07005-2 Rev. D Press to record the conversation, please refer to section 2.2 for further details. Press to listen to voice mail messages. Press to activate the speakerphone to allow handsfree conversations. Press to increase or decrease the volume of the ringer tone, handset, or the volume of the current call using the speakerphone. 2.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D 2.3.1.2 Modifying Contact Information To modify contact information, do the following: 1. Press the Menu key and then select Phone Book -> Search, and press the Enter key to view the phone book entries. 2. Scroll through the phone to select an entry, and press the Enter key to display the contact information. 3. Press the Enter key to edit the name, and press it again to save your setting. 4.
/28/2007 Erase Records VoIP Phone Administration Guide MAG-07005-2 Rev. D Delete call history. All: Delete all call history. Incoming: Delete all incoming call. Dialed: Delete all dialed out call. 2.3.3 Phone Setting Name Description Call Forward All Fwd. Activation: To Enabled/Disabled this function. Number: Forward to a Speed Dial Number. Busy Fwd. Activation: To Enabled/Disabled this function. Number: Forward to a Speed Dial Number. No Answer Fwd.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D hear. Handset Gain Set Handset Gain from 0~15 (max.) for the other site to hear. Speaker Gain Set Speaker phone Gain from 0~15 (max.) for the other site to hear. Ringer Ringer Volume Ringer volume setting from 1~15 (max.). General Ringer Ringer tone selection from 1~3 and default. Digit Timeout Set Auto Dial time from 1~5 seconds.
9/28/2007 VoIP Phone Administration Guide CFI Status MAG-07005-2 Rev. D 0~1 Show WAN, LAN IP address and MAC address. 2.3.5 SIP Setting If you want to use keypad to set the SIP setting, you have to go to item 8 Sys. Authority to input the password, or you can not change the SIP setting. Name Description Service Domain First/Second/Third The realms include following information. You can press Realm “1*#”, “2*#”, and ”3*#” to change among these three SIP realms.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D 2.3.6 NAT Traversal If you want to use keypad to set the NAT Traversal settings, you have to go to item 8 Sys. Authority to input the password, or you can not change the NAT Traversal settings. Name Description STUN Setting STUN Enable/Disable STUN. STUN Server The address of STUN server. 2.3.7 Administrator If you want to use keypad to set the Administrator setting, you have to go to item 8 Sys.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D 3 Setup the VoIP Phone by Web Browser Default the IP Phone’s Bridge is enabled, WAN port is in DHCP Client Mode. LAN port is the same as WAN. Connect the VoIP Phone to DHCP server, and the server assign an IP address to the phone. Check the IP address and add the port number “:9999” at the end of the IP address to access the web browser. Note: When selecting DHCP Client and cannot detecting the IP, the VoIP Phone will provide a default IP, 192.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D Note: The information in this page is useful when you need technical support. You may screen capture this page and provide the information to technical support team so that they could easily track the issues you have. 3.3 Phone Book Phone Book contains Phone Book and Speed Dial Settings. You can setup the Phone Book and Speed Dial number. The Phone Book can store 140 phone numbers and the Speed Dial can store 8 phone numbers.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D If you need to add a phone number into the phone book, you need to type the position, the name, and the phone number 1 and ringer type for the number. When you finished a new phone list, just click Add Phone. If you want to delete a phone number, you can select the phone number you want to delete then click Delete Selected. If you want to delete all phone numbers, you can click Delete All. 3.3.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D 3.4 Phone Setting Phone Setting contains Call Forward, SNTP Settings, Volume Settings, Ringer Settings, DND Settings, Dial Plan Settings, Call Waiting Settings, Soft-key Setting functions, Hot Line Settings, Alarm Settings and Daylight Settings. 3.4.1 Forward Settings You can setup the phone number you want to forward in this page. There are three type of Forward mode.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D reflect the changes. 3.4.2 SNTP Settings You can setup the primary and second SNTP Server IP Address, to get the date/time information. Also you can base on your location to set the Time Zone, and how long need to synchronize again. When you have finished the settings, click Submit. Go to the Save Changes page and click Save to reflect the changes. 3.4.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D When finished the settings, click Submit. Go to the Save Changes page and click Save to reflect the changes. 3.4.4 Ringer Settings You can select the melody for the incoming calls. When you have finished the settings, click Submit. Go to the Save Changes page and click Save to reflect the changes. Ring Tone By Caller ID Matching Digits: Enter a digit for the number of caller ID digits.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D DND Always: All incoming call will be blocked until disable this feature. DND Period: Set a time period and the phone will be blocked during the time period. If the “From” time is large than the “To” time, the Block time will from Day 1 to Day 2. Blacklist Rule: Enter a rule 2 to block calls that fit the rule. When you have finished the settings, click Submit. Go to the Save Changes page and click Save to reflect the changes. 3.4.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D 3.4.6.1 Symbol Explain x or X 0,1,2,3,4,5,6,7,8,9 + or Drop Prefix: The default is No for adding the prefix to the dial plan in Replace Rule. Click Yes to delete the prefix of the dial plan in Replace Rule. Replace Rule 1~4: Type rule for matching. Example: Drop Prefix Replace Rule Description No 002 When the dialed number begins with 8613+8662 “8613” or “8662”, the number will be added “002” to call out.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D 3.4.7 Call Waiting Settings If the user doesn’t want to be informed there is a new incoming call, the user can set the function off. When you have finished the settings, click Submit. Go to the Save Changes page and click Save to reflect the changes. 3.4.8 Soft-key Settings EIP 7012 supports soft-key settings for voice messages.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D Hot Line Number: Type a phone number as a special line. When you have finished the settings, click Submit. Go to the Save Changes page and click Save to reflect the changes. 3.4.10 Alarm Settings Alarm Settings is to inform user at a certain time. Click On and then type the time for ringing. Alarm Time: Type a time for reminding. Current Time: Display the current time of the VoIP Phone. When you have finished the settings, click Submit.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D Click On, select Format 1 or Format 2, and configure the start/end time to enable daylight saving at the configured period of time. When you have finished the settings, click Submit. Go to the Save Changes page and click Save to reflect the changes. 3.5 Network In Network, you can check the Network status, configure the WAN Settings, LAN Settings, DDNS settings, VLAN Settings, DMZ Settings, Virtual Server and PPTP Settings. 3.5.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D to the ADSL Router, or Broadband Router. Also, you can use PPPoE to get the WAN IP address from your ISP. The default setting is Bridge mode. If you don’t need to use the Bridge mode, you can change to NAT mode. The WAN port default is DHCP Client mode. You can change the setting to Fixed IP mode, or PPPoE mode. If you change the WAN port’s setting to Fix IP mode, then you have to make sure the IP address.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D The LAN settings’ default does not effect as Bridge mode is enabled. To configure LAN settings, go to Network -> WAN Settings, and click NAT under LAN Mode. You can connect your PC to the LAN port, set your PC as DHCP Client mode, and then you can get IP address from the VoIP Phone. When you have finished the settings, click Submit. Go to the Save Changes page and click Save to reflect the changes. 3.5.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D 3.5.5 VLAN Settings You can set the VLAN setting in this page. There are two kind of destination packets coming from the VoIP Phone’s WAN port. One packet goes to the VoIP Phone, and the other goes through the LAN port to the PC. VLAN Packets: If you enable the first VLAN Packets and set the VID, User Priority, and CFI, all the incoming packets will be check with the IP Address and the VID.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D When you enable the first VLAN Packets and set the VID, User Priority, and CFI, all the incoming packets with the VoIP Phone’s IP address and the same VID will be accept by the VoIP Phone. If the incoming packets with the VoIP Phone’s IP address but the different VID then the packets will be discard by the VoIP Phone. The Other incoming packets with different IP address will go through the LAN port to the PC.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D If you need to add a virtual server into the Virtual Server list, you need to type the num, server IP, internal/external port, and select a protocol. When you finished a new phone list, just click Add Server. If you want to enable a virtual server, you can select the virtual server you want to enable, and then click Enable Selected.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D Note: You need to configure LAN Mode as NAT in WAN Settings page to enable this function. 3.6 SIP Settings In SIP Settings, you can setup the Service Domain, Port Settings, Codec Settings, Codec ID Settings, RTP Setting, RPort Setting and Other Settings. If the VoIP service is provided by ISP, you need to setup the related information correctly then you can register to the SIP Proxy Server correctly. 3.6.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D First you need click On in Active to enable the Service Domain, and you can input the following items: Display Name: You can input the name you want to display. User Name: You need to input the User Name get from your ISP. Register Name: You need to input the Register Name get from your ISP. Note: Usually User Name and Register Name are the same unless specified by ISP.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D Example: 192.168.1.100 (Assume Domain server SIP port = 5060) 192.168.1.100:5678 (change the SIP port to 5678) Proxy Server: You need to input the Proxy Server get from your ISP. Outbound Proxy: You need to input the Outbound Proxy get from your ISP. If your ISP does not provide the information, then you can skip this item. Subscribe for MWI: You can click On for the VoIP Phone to ask for MWI periodically.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D 3.6.4 Codec ID Settings You can set the Codec ID to meet the other device’s requirement. When you have finished the settings, click Submit. Go to the Save Changes page and click Save to reflect the changes. 3.6.5 DTMF Settings You can setup the RFC2833 Out-Band DTMF, Inband DTMF and Send DTMF SIP Info in this page. To change this setting, please follow your ISP information. When you have finished the settings, click Submit.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D 3.6.6 RPort Function You can setup the RPort Enable/Disable in this page. To change this setting, please follow your ISP information. When you have finished the settings, click Submit. Go to the Save Changes page and click Save to reflect the changes. 3.6.7 Other Settings You can setup the Hold by RFC, Voice/SIP QoS and SIP Expire Time in this page. To change these settings please follow your ISP information.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D 3.7 NAT Trans In NAT Trans, you can setup STUN 3 function. These functions can help your VoIP Phone working properly behind NAT. STUN Setting: You can setup the STUN Enable/Disable and STUN Server IP address in this page. This function can help your VoIP Phone working properly behind NAT. To change these settings please following your ISP information. When you have finished the settings, click Submit.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D MAC Address: When click Manual, type an MAC address for WAN port. When you have finished the settings, click Submit. Go to the Save Changes page and click Save to reflect the changes. 3.8.2 Tones Settings Tones Settings function can let you to configure the tones of various sounds. Unlike traditional phones, VoIP phones generate the tones for different state by itself.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D ICMP Not Echo: Setup the ICMP echo Enable/Disable. This function can disable echo when someone pings this device, it can avoid hacker try to attack the device. Send Anonymous CID: click Yes for not sending the phones caller ID out. Send Flash Event: click DTMF EVENT or SIP INFO for the flash event. PPPoE Retry Period: Type the time in second for PPPoE to redial, if connection is failed.
9/28/2007 3.11 VoIP Phone Administration Guide MAG-07005-2 Rev. D Update In Update, you can update the VoIP Phone’s firmware to the new one or do the factory reset to let the VoIP Phone back to default setting. 3.11.1 Update Firmware In New Firmware function you can update new firmware via HTTP in this page. You can upgrade the firmware form your local PC or TFTP.
9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D 3.11.2 Auto Update Settings The VoIP Phone provides automatic update function. Once enable the function, the phone will check the updates at the time in order to have the latest version of firmware. Note that the function must be in DHCP Client mode. Note: Please check if the IP PBX supports the function. Power On Check: click On to check if there is any new firmware when the power of VoIP phone is on.
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9/28/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. D 4 Automatic Client Configuration with Essence IP PBX Auto Client Configuration (ACC) function can be used to download the original configurations stored in the Essence IP-PBX. This is very useful for the administrator who needs to set large amount of VoIP phones. The administrator can set a new user account in the IP PBX web page.
