Essence ® Technology EIP 7012 Essence VoIP Phone Administration Guide Version 1.
/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B Table of Contents 1 2 3 Introduction....................................................................................................................................................... 1 1.1 Hardware Overview ...................................................................................................................... 1 1.2 Software Overview........................................................................................
2/14/2007 3.5 MAG-07005-2 Rev. B Network....................................................................................................................................... 17 3.5.1 Network Status................................................................................................................... 17 3.5.2 WAN Settings..................................................................................................................... 18 3.5.3 LAN Settings .............................
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B 1 Introduction This administration guide is for VoIP Phone, EIP 7012. The administration guide explains the keypad instruction, web configuration and command line configuration for EIP 7012. Before using EIP 7012, some setup processes are required to make the VoIP Phone work properly. Please refer to the Setup Menu for further information. 1.
2/14/2007 VoIP Phone Administration Guide ․ Busy Tone QoS ․ User Programming Tone ․ QoS field Phone Function NAT Traversal ․ Volume Adjustment ․ ․ Speed dial, Phone book Configuration ․ Flash ․ Web Browser ․ Speaker Phone ․ Console/Telnet IP Assignment ․ Keypad ․ Static IP Firmware Upgrade ․ DHCP ․ TFTP ․ PPPoE ․ Console Security ․ HTTP ․ ․ FTP HTTP 1.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B 2 Keypad Interface for IP Phone Demo System 2.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B phone on the system. DELETE Press to erase the number you dialed when making a call. M1~M9 Press any of the keys to speed dial the preset contact number. REC Press to record the conversation, please refer to section 2.2 for further details. VOICE MSG SPEAKER Press to listen to voice mail messages. Press to activate the speakerphone to allow hand-free conversations.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B 2.3.2 Call History Name Description Incoming Calls Show all incoming calls. Dialed Numbers Show all dialed calls. Erase Record Delete call history. All: Delete all call history. Incoming: Delete all incoming call. Dialed: Delete all dialed call. 2.3.3 Phone Setting Name Description Call Forward All Fwd. Activation: To Enabled/Disabled this function. Number: Forward to a Speed Dial Number. Busy Fwd.
2/14/2007 Volume & Gain VoIP Phone Administration Guide MAG-07005-2 Rev. B Secondary SNTP Set Secondary SNTP server IP address. Time Zone Set Time zone. Sync. Time Set adjustment time period. Handset Volume Set Handset volume from 0~15 (max.) for you to hear. Speaker Volume Set Speaker phone volume from 0~15 (max.) for you to hear. Handset Gain Set Handset Gain from 0~15 (max.) for the other site to hear. Speaker Gain Set Speaker phone Gain from 0~15 (max.) for the other site to hear.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B 2.3.5 SIP Settings If you want to use keypad to set the SIP setting, you have to go to item 8 Sys. Authority to input the password, or you can not change the SIP setting. Name Description Service Domain First/Second/Third The realms include following information. You can press “1*#”, Realm “2*#”, and ”3*#” to change among these three SIP realms. Activation: to Activate or stop the realm. User Name: the SIP’s user name.
2/14/2007 STUN Setting VoIP Phone Administration Guide STUN Enable/Disable STUN. STUN Server The address of STUN server. MAG-07005-2 Rev. B 2.3.7 Administrator If you want to use keypad to set the Administrator setting, you have to go to item 8 Sys. Authority to input the password, or you can not change the Administrator setting. Name Description Upgrade system This function must be work with IP PBX. Upgrade Now Select to direct connect to IP PBX to check if there is any upgrade version.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B 3 Setup the VoIP Phone by Web Browser Default the IP Phone’s Bridge is enabled, WAN port is in DHCP Client Mode. LAN port is the same as WAN. Connect the IP Phone to DHCP server, and the server assign an IP address to the phone. Check the IP address and add the port number “:9999” at the end of the IP address to access the web browser.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B 3.3 Phone Book Phone Book contains Phone Book and Speed Dial Settings. You can setup the Phone Book and Speed Dial number. The Phone Book can store 140 phone numbers and the Speed Dial can store 9 phone numbers. If you want to use Speed Dial you just dial the speed dial number then press “#”. 3.3.1 Phone Book In the Phone Book function, you can add/delete the phone number in the phone book list. You can add maximum 140 entries phone book list.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B If you want to delete a phone number, you can select the phone number you want to delete then click Delete Selected. If you want to delete all phone numbers, you can click Delete All. 3.3.2 Speed Dial List In Speed Dial List function, you can add/delete Speed Dial number. You can input maximum 9 entries speed dial list.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B 3.4.1 Forward Settings You can setup the phone number you want to forward in this page. There are three type of Forward mode. You can choose All Forward, Busy Forward, and No Answer Forward by clicking the icon. 3.4.1.1All Forward All incoming calls will forward to the number you select. You can input the name and the phone number in the URL field.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B 3.4.2 SNTP Settings You can setup the primary and second SNTP Server IP Address, to get the date/time information. Also you can base on your location to set the Time Zone, and how long need to synchronize again. When you finished the settings, click Submit. Go to the Save changes page and click Save to reflect the changes. 3.4.3 Volume Settings You can setup the Handset Volume, Speaker Volume, Ringer Volume, the Handset Gain, and Speaker Gain.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B 3.4.4 Ringer Settings You can select the melody for the incoming calls. When you finished the setting, click Submit. Go to the Save changes page and click Save to reflect the changes. 3.4.5 DND Settings You can setup the DND Setting to keep the phone silence. You can choose DND Always or DND Period. DND Always: All incoming call will be blocked until disable this feature.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B 3.4.6.1Symbol Explain: x or X 0,1,2,3,4,5,6,7,8,9 + or Drop Prefix: The default is No for adding the prefix to the dial plan in Replace Rule. Click Yes to delete the prefix of the dial plan in Replace Rule. Replace Rule 1~4: Enter rule for matching. Example: Drop Prefix Replace Rule Description No 002 When the dialed number begins with 8613+8662 “8613” or “8662”, the number will be added “002” to call out.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B be dropped “55”, and add “002” to call out. Auto Dial Time: The default is 5 seconds. Enter a time in sec for auto dial after the time is up. When you finished the setting, click Submit. Go to the Save changes page and click Save to reflect the changes. 3.4.7 Call Waiting Settings If the user doesn’t want to be informed there is a new incoming call, user can set the function off. When you finished the settings, click Submit.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B Hot Line Number: Enter a phone number as a special line. When you finished the setting, click Submit. Go to the Save changes page and click Save to reflect the changes. 3.4.10 Alarm Settings Alarm Settings is to inform user at a certain time. Click ON and then enter the time for ringing. Alarm Time: enter a time for reminding. Current Time: display the current time of the IP phone. When you finished the setting, click Submit.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B 3.5.2 WAN Settings In this page, you can configure the IP Phone’s WAN port setting. The WAN port is for you to connect to the ADSL Router, or Broadband Router. Also, you can use PPPoE to get the WAN IP address from your ISP. The default setting is Bridge mode. If you don’t need to use the Bridge mode, you can change to NAT mode. The WAN port default is DHCP Client mode. You can change the setting to Fixed IP mode, or PPPoE mode.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B The LAN settings’ default does not effect as Bridge mode is enabled. To configure LAN settings, go to Network -> WAN Settings, and click NAT under LAN Mode. You can connect your PC to the LAN port, set your PC as DHCP Client mode, and then you can get IP address from the TA. When you finished the settings, click Submit. Go to the Save changes page and click Save to reflect the changes. 3.5.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B There are two kind of destination packets will come from the TA’s WAN port, one kind of packets will go to the TA, and the other will go through the LAN port to the PC. VLAN Packets: if you enable the first VLAN Packets and set the VID, User Priority, and CFI, all the incoming packets will be check with the IP Address and the VID. VID: You can follow your service provider to set your VID.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B 3.5.7 Virtual Server EIP 7012 provides configuring as a virtual server function. If you need to add a virtual server into the Virtual Server list, you need to enter the num, server IP, internal/external port, and select a protocol. When you finished a new phone list, just click Add Server. If you want to enable a virtual server, you can select the virtual server you want to enable, and then click Enable Selected.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B information correctly then you can register to the SIP Proxy Server correctly. 3.6.1 Service Domain In Service Domain Function, you need to input the account and the related information in this page. Please refer to your ISP provider. You can register three SIP account in the VoIP Phone. You can dial the VoIP phone to your friends and receive the phone from any of these three SIP accounts.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B User Name: you need to input the User Name get from your ISP. Register Name: you need to input the Register Name get from your ISP. Register Password: you need to input the Register Password get from your ISP. Domain Server: you need to input the Domain Server get from your ISP. Note: The default SIP port of the Domain Server is 5060. If you want to change the SIP port, specify the port here. Example: 192.168.1.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B 3.6.4 Codec ID Settings You can set the Codec ID to meet the other device’s requirement. When you finished the settings, click Submit. Go to the Save changes page and click Save to reflect the changes. 3.6.5 DTMF Settings You can setup the RFC2833 Out-Band DTMF, Inband DTMF and Send DTMF SIP Info in this page. To change this setting, please follow your ISP information. When you finished the settings, click Submit.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B 3.6.6 RPort Function You can setup the RPort Enable/Disable in this page. To change this setting, please follow your ISP information. When you finished the setting, click Submit. Go to the Save changes page and click Save to reflect the changes. 3.6.7 Other Settings You can setup the Hold by RFC, Voice/SIP QoS and SIP Expire Time in this page. To change these settings please follow your ISP information.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B STUN Setting: you can setup the STUN Enable/Disable and STUN Server IP address in this page. This function can help your VoIP Phone working properly behind NAT. To change these settings please following your ISP information. When you finished the setting, click Submit. Go to the Save changes page and click Save to reflect the changes. 3.8 Others In Others, you can setup MAC Clone Setting, Tones Settings and Advanced Settings. 3.8.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B 3.8.3 Advanced Settings You can configure some more advanced settings such as ICMP Not Echo, Send Anonymous CID, Send Flash Event, and SIP Encrypt in this page. ICMP Not Echo: setup the ICMP echo Enable/Disable. This function can disable echo when someone pings this device, it can avoid hacker try to attack the device. Send Anonymous CID: click Yes for not sending the phones caller ID out.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B 3.9 System Auth In System Authority, you can change your login name and password. 3.10 Save Changes In Save changes, you can save the changes you have done. If you want to use new setting in the VoIP Phone, You have to click Save. After you click Save, the VoIP Phone will automatically restart and the new settings will take effect. 3.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B Update from Local PC: Click Browse at the right side of the File Location to select a firmware or you can type the correct path and the filename in File Location blank. Select the correct file you want to download to the VoIP Phone, and then click Update. Update from TFTP: Enter the address of the TFTP server, and then click Update. Note: Do not change the firmware file name, otherwise the system will reject it.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B Scheduling (Time): select a period of time for updates. Immediate Update: When the IP phone detects there is newer version of firmware, you can select either to send out a notification only or directly update to the newer version. 3.11.3 Restore Default Settings In Default Settings, you can restore the VoIP Phone to factory default in this page.
2/14/2007 VoIP Phone Administration Guide MAG-07005-2 Rev. B 4 Automatic Client Configuration with Essence IP PBX Auto Client Configuration (ACC) function can be used to download the original configurations stored in the Essence IP-PBX. This is very useful for the administrator who needs to set large amount of VoIP phones. The administrator can set a new user account in the IP PBX web page.