User's Guide

TABLE OF CONTENTS
2
Care@Home™ C7000 User Guide
© 2021 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential
Table of Contents
1. Overview ........................................................................................................................................... 3
2. Installing the C7000 .......................................................................................................................... 5
2.1. Determining the Best Location for the C7000 ...................................................................... 5
2.2. Necessary Items .................................................................................................................... 5
2.3. Setting Up the C7000 .......................................................................................................... 6
2.4. Wall Mounting the C7000 .................................................................................................... 9
2.5. Configuring C7000 Parameters ........................................................................................... 9
3. Operating the C7000 ...................................................................................................................... 10
3.1. Monitoring a Resident – Pro and Family ............................................................................. 10
3.2. Monitoring a Resident - PERS .............................................................................................. 10
3.2.1 Activity Timer ........................................................................................................ 10
3.2.2 Inactivity Timer ..................................................................................................... 10
3.3. Emergency Alarms ............................................................................................................... 11
3.4. Safety Alarms ....................................................................................................................... 11
3.5. Vocal Reminders ................................................................................................................. 12
3.6. Speakerphone ..................................................................................................................... 12
3.7. Emergency Conversation Flow with the C7000 .................................................................. 12
3.7.1 Half-Duplex Conversation Flow ............................................................................ 12
3.8. Making a Remote Call-In ...................................................................................................... 13
3.9. C7000 LEDs ......................................................................................................................... 14
4. Restoring Factory Settings .............................................................................................................. 16
5. Removing All Peripherals .................................................................................................................17
6. Maintaining the C7000 ................................................................................................................... 18
6.1. Software Updates ................................................................................................................ 18
6.2. Communications Maintenance ........................................................................................... 18
6.3. Replacing the Backup Battery ............................................................................................. 18
6.4. Resetting the C7000 ........................................................................................................... 19
7. Specifications ................................................................................................................................. 20
Appendix A Testing Peripherals ....................................................................................................... 23
Testing Activity Sensors .................................................................................................................. 23
Testing Emergency Devices ............................................................................................................ 23
Troubleshooting ................................................................................................................. 24
Testing the MDsense ...................................................................................................................... 25