User's Manual

Warranty Service

Customer Paid Repair Service

Essel-T Co., LTD. ("Essel-T") warrants that Essel-T's devices and accessories ("Products") are free from defects in materi-

al and workmanship under normal use and service for the period commencing upon the date of purchase by the rst

consumer purchaser and continuing for 1 year period of time after that date. If the problem is not covered under the

Essel-T Warranty Service, you may have to pay for the cost of return delivery and testing the product.

The following situations are not covered by the Essel-T Warranty Service:

1. Defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage,

exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical

stress;

2. Scratches, dents and cosmetic damage, unless caused by Essel-T;

3. Defects or damage resulting from excessive force or use of a metallic object when pressing on a touch screen;

4. Equipment that has the serial number or the enhancement data code removed, defaced, damaged, altered or

made illegible;

5. Ordinary wear and tear;

6. Defects or damage resulting from the use of Product in conjunction or connection with accessories, products, or

ancillary/peripheral equipment not furnished or approved by Essel-T;

7. Defects or damage resulting from improper testing, operation, maintenance, installation, service, or adjustment

not furnished or approved by Essel-T;

8. Defects or damage resulting from external causes such as collision with an object, re, ooding, dirt, windstorm,

lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical

source;

9. The battery has been charged by a battery charger not specied or approved by Essel-T for charging the battery;

1. Customers are responsible for shipping costs when returning product(s) for repair or replacement under the Essel-T

Warranty Service.

2. Technical Support Team will investigate the returned product to identify the problem. If the product has defect

itself, Essel-T will pay all cost about repair and delivery cost for sending the repaired product back to the customer.

3. If Essel-T determines that the product is not covered under the our Warranty Service, the customer will have to pay

the cost of repair and delivery cost.

Essel-T Co., LTD. ("Essel-T") also provides our customers with customer paid repair service for products that do not

meet the conditions of our Warranty Service. For the paid repair services, we offer, you will be charged for diagnostics,

materials, repair and delivery.

Essential Information for Warranty Service