Use and Care Manual

EN
8
TROUBLESHOOTING
PROBLEMS CAUSE SOLUTIONS
The coffee maker does not
supply boiling water for
tisanes
Air has probably entered the
circuit and deactivated the
pump.
Make sure the tank is properly inserted and
that the water is not below the minimum level.
Repeat the operations described in the
“Preliminary phases for use” paragraph.
The coffee maker does not
supply steam.
There is little water and the
pump does not suck it up.
The steam exit hole on the
dispenser wand is clogged.
Use a pin to unclog the wand.
Make sure the water level in the tank is
normal.
Coffee overowing from
the edges of the lter ring
Probably an excess amount
of ground coffee has been
placed in the lter ring
preventing the lter ring from
being correctly tightened into
its housing.
The outlet hole of the lter
containing the grounds is
obstructed.
Repeat the operation placing the correct
quantity of coffee in the lter.
Residues of coffee grounds have remained
on the seal.
Clean the seal with a toothpick or a sponge.
If the problem persists after carrying out
the above operations, go to an Authorized
Assistance Center.
Clean the obstructed hole of the lter with a
pin.
The coffee is not supplied
or ows too slowly.
It is possible that the scarce
outow of coffee also depends
on the insufcient emission
of water from the perforated
showerhead type disc in the
lter ring housing. In fact it
is possible that after a few
months of use, fat or lime
residues can obstruct the disc.
The tanks is not inserted
well. Fit the tank securely by
pushing it as far as it will go.
There is little water and the
pump does not suck it up. Fill
the tank.
The coffee blend is ground too
ne, or excessively tampered.
Check the lter containing the ground
coffee. If the holes are blocked they should
be cleaned using a small brush or using a
suitable tool. Let boiling water run through
the lter holder to dissolve or remove any
possible residue of coffee or impurity.
Operate the machine without the lter ring,
allowing the water to ow.
If water is still not owing uniformly through
each hole, please contact your nearest
Authorised Service Centre to have your
appliance cleaned.
Try using coarser coffee blends. Tamper
coffee inside the lter using less pressure.
The coffee is too watery
and cold.
The blend has been ground
too coarsely.
A more nely ground blend must be used to
obtain a more concentrated and hotter coffee.
Anyhow, this problem is easily solved thanks
to the Thermocream® system, which always
guarantees hot coffee accompanied by a
reach cream, even with coarsely ground
beans.