Specifications

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Problem Solution
No image appears • Make sure the power adaptor is not damaged or defective and is
plugged into an electrical outlet with power.
• Make sure the receiver has enough charge
• Make sure the GuardCam-WF-T is powered.
• Relocate the camera/receiver to obtain the best reception for
wireless signals.
• Make sure the camera is properly paired to the receiver.
• Make sure your paired transmitter is not l
ocated on another
channel.
• Press the Menu button on the receiver to exit the system idle
mode and go back to the main screen.
Low wireless signal or • Other wireless devices may reduce the signal strength.
Low frame rate • Leave as much space as possible between the
transmitter(s)/receiver and wireless devices.
• Flip the antenna of the receiver to obtain the best reception from
the GuardCam WF-T units.
Poor picture quality • Move the GuardCam WF-T(s) and receiver closer to ensure the
appropriate wireless range.
• Remove the obstacles between the camera(s) and receiver.
• Clean the camera lens using lens cleaning cloth. Spots or dust on
the lens can also cause image quality issues.
Motion detection not working • Confirm the motion detection has been correctly set up or
scheduled.
• Adjust the sensitivity of the motion sensor.
The recording doesn’t • Make sure correct DATE AND TIME has been correctly set.
work as scheduled. • Make sure the Record Schedule has been setup correctly.
• Make sure the memory card is inserted and formatted.
• In motion detection mode, a moving object within the camera
viewing angle is necessary to trigger the motion sensor for
recording.
Unable to pair the camera • Make sure the camera and the receiver are powered on.
to the receiver • Press and release the pairing button on the camera.
• Power off the receiver and restart. If power button does not work,
use a pin to press the reset button on the side of the receiver.
Memory card error • Make sure the memory card is correctly inserted and formatted.
Wrong data and/or time • Wrong date and/or time will result in unexpected record schedule.
is shown. Please configure correct system date/time. Please note Time and
date settings will be lost if the receiver looses power .
More cameras are added but • Make sure all cameras are properly paired.
not all of them show images • Make sure all cameras are properly activated.
on the receiver • Follow the solution of ‘No image appears’.
Trouble Shooting Guide
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