User`s guide
User’s Guide Analog stations
J.5
Following is a list of options that you may wish to include in your personal greetings:
Option Instruction
0 To reach the operator
1 To skip directly to the record tone
2 To mark this message as urgent
(See “Urgent Messages,” page D.9)
8 To the main greeting
(if your system is using the built-in auto attendant)
XXX [An extension number of another user]
Shortcut: When leaving a message in another mailbox, press 1 during the personal greeting to advance
directly to the record tone without having to listen to the remainder of the greeting.
You can change the personal greetings as often as necessary by recording over a previously recorded
personal greeting.
Warning: Deleting your personal greeting will not revert to the initial default greeting, but will turn off
your mailbox.
Message waiting indication
If you have new messages, you will hear a short prompt "You have messages" and then internal dial
tone whenever you lift the handset to place a call. You can choose to retrieve your messages then or
place the call.
Retrieving messages
You can pick up messages from your station, when away from the office or from another user’s ESI
Feature Phone.
1. Lift the handset, and then dial
followed by your extension number. If calling from the outside, at
the Main Greeting, press
and enter your extension number or have the operator transfer you by
pressing VOICE MAIL,
, and entering your extension number.
2. If required, enter your password. the ESI phone system will announce the number of new and old
messages and will start playback of messages with the oldest new message and continue until all
messages and recordings have played.
Note: If, while picking up messages, you receive a call waiting tone, hang up, lift the handset and you will be
connected to the waiting call. If you hang up during the playback of a message, the message will be saved.
Voice prompted instructions will be played at the end of each message. Once you've learned these
prompts (see the chart, “Functions available during analog station voice mail message retrieval,” on the
next page) you can proceed more rapidly by pressing one of the following keys any time during the
message or during a prompt.