User`s guide

User’s Guide Using Esi-Link
H.3
Dialing an Esi-Link location
To dial a station through Esi-Link, press the appropriate Location Key followed by the desired station’s
remote location extension number. For instance, let’s say you’re in Dallas and want to call extension
112 at your Chicago location. Just press the Location Key for Chicago plus the extension number
(112).
1
Transferring calls, dialing VOICE MAIL, etc. all operate the same way. Basically, in each case
where you would dial an extension, mailbox, or outside line access, just press the Location Key first if
you’re calling a remote Esi-Link location.
As you dial, your ESI Feature Phone’s display shows the progress of the call. When you dial a Location
Key, the short name of the location will appear on the Feature Phone’s display (e.g., a location in
Dallas might be assigned a short name of “DAL”).
For example, let’s say you want to dial your Chicago location.
After you press the Location Key for Chicago, the display on your phone might look similar to this:
24-Key
Feature
Phone
48-Key
Feature
Phone
The boxes on the second line of the display show there are a total of six Esi-Link channels active at
your location. The first two Esi-Link remote channels are busy, and the rest are idle and available for
new calls.
Or, when you press the Chicago Location Key and then dial the remote location extension (112 in this
example), the display will look like this (note that another remote channel is now in use):
24-Key
Feature
Phone
48-Key
Feature
Phone
If all Esi-Link channels at your location are busy, you will see:
24-Key
Feature
Phone
48-Key
Feature
Phone
You will then be prompted to press 1 to queue for an available channel. If you choose to queue, you
may press 1 and hang up. When a channel becomes available, your phone will ring, and when
answered, you can redial the Esi-Link number.
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Or, if you prefer, you can directly dial the location number — so, in this example, you’d dial 702112. Throughout this text, any
reference to pressing the Location Key is interchangeable with direct dialing of the applicable location number.