User`s guide

User’s Guide Special keys
F.5
Message monitor mode (live call screening)
(Not available on 12-Key Feature Phone.)
Message monitor mode, or live call screening, lets you hear a caller leaving a message in your mailbox,
just as with your home answering machine. You turn this feature on or off as part of user programming
— PROGRAM 3 6. While you hear the caller through your speaker, you have the following options:
Option Result
Lift the handset You intercept the call
Do nothing The system records the message to your mailbox for your later retrieval
Press MUTE/DND Temporarily mutes your speaker (the system continues to record the message to your mailbox)
Note: During monitor mode, you will hear a call ring, then subdued ringing while the caller is hearing your
personal greeting, then their message. You can intercept the call at any time.
Personal greeting reminder
If you frequently change your personal greeting, use this option; it sets your station to remind you of your
current greeting. The first time you use your phone after it has been idle (for the period you set in this
function), the system automatically plays your current greeting (and gives you the option to change it).
The range is 0 (no reminder) to 500 hours. To set this, press PROGRAM 3 2.
Example: If you change your personal greeting only when out of town for a few days, set the reminder interval
to 60 hours; you’ll be reminded if your phone has not been used for three days. If it’s Friday, set the
reminder for 36 hours and you will be reminded every Monday morning or if you are away for a
couple of days. If you change your greeting several times a day, set the reminder for about 3 hours.
Headset operation
You can use a headset
1
with your ESI Feature Phone. You must program one of your programmable
feature keys to be a headset key
2
(see “Optional features,” pp. F.7–F.8) that you’ll use to connect to or
disconnect from a call. The key will blink green when a call is ringing and glow green when connected. If
you have a headset connected and the phone is off-hook, pressing the scroll keys (

and

) will
adjust the headset volume. After you initiate or answer a call using the headset key, lifting the phone’s
handset automatically takes you out of headset mode. To switch back to headset mode while on a call,
press the headset key again and then place the phone’s handset on-hook.
Notes: On a Generation I system,
3
you must have a headset key
2
programmed as one of your programmable
feature keys (see “Other feature keys,” page C.2) that you’ll use to connect or disconnect from a call.
The key will blink green when a call is ringing and glow green when connected. You turn headset
mode on or off in user programming (PROGRAM 3 3). If you turn off headset mode while the headset
key is glowing green (i.e., in use), the phone will stay off-hook until you again turn on headset mode.
If a headset key is programmed, the phone handset must be in the cradle for proper headset operation.
Outside dial tone preference
If you make mostly outside calls, you may find this setting helpful. It tells your station to connect
automatically to an available outside line; i.e., you don’t have to dial 9 (or 8 or 7) before the phone
number. Therefore, when you lift the handset or press SPEAKER, you will immediately receive an
outside dial tone from the highest-numbered line available to you.
4
Note: To place an internal call while in this mode, press the appropriate station key or (a.) press TRANSFER
to switch to internal dial tone and (b.) then dial the extension number.
1
Not all headsets are compatible with your ESI Feature Phone; contact your ESI Reseller for a list of compatible models.
2
Not available on a 12-Key Feature Phone.
3
If unsure which system you have, consult your System Administrator.
4
This aspect (i.e., that it’s always the highest line available to you) can’t be changed.