User guide

Administrator programming IVX C-Class Administrator’s Manual

A.2

• 911 alert — Provides immediate line access if any station with line access dials 9 1 1 to report an

emergency; sends a message via the serial port indicating the start date, time, station number and

end-time of the 911; also sounds a warning tone at the operator station and displays, for example:

911 CALL FROM

X102 JOHN JAMES

• Status indicator lamp — Indicates three conditions of the 24-Key Digital Feature Phone: off-hook,

ringing, and new voice mail message.

Voice mail features

• Quick Groups

™

— Makes it easy to leave voice mail messages for several users.

• Quick Move

™

— Records a conversation into another user’s mailbox.

• Virtual Mailbox Key

™

allows easy monitoring of a second mailbox.

• Different mailbox types, including cascade, guest, and broadcast.

• IVX C-Class with Integrated Answering Machine

can record up to two simultaneous calls.

Messages can be retrieved by any authorized 12- or 24-Key Feature Phone or remotely from an off-

premises location. The system can also be programmed to either call an off-premises number or

commercial network to deliver messages.

• Message-on-hold recordings — Up to five recording: three prerecorded, one customized, and one

live entry. This feature is also available using the Integrated Answering Machine mailbox 501.

• Message Recycle Bin (undelete) — Remembers, and can restore, each mailbox’s two most recently

deleted messages. This feature is also available on using the Integrated Answering Machine

mailbox 501.

Feature Phone overlays

Each ESI Feature Phone comes with one overlay for the programmable feature keys. To order additional

overlays, visit the DESI

™

Web site at www.desi.com. You can also download the free Windows

-based

software, DESI Lite, which allows you to print on the overlays. For assistance with DESI products,

please consult the DESI Web site.

IVX C-Class without voice mail was discontinued on March 16, 2007.

IVX C-Class with Integrated Answering Machine is a Generation I product only.