Installation manual

IVX C-Class with voice mail: Installation Manual SMDR
J.1
SMDR
SMDR (station message detail reporting) call records are output in real time via an ESI phone
system’s Maintenance/SMDR serial port. Connect a standard serial printer or call accounting system to
the serial port. SMDR data will be stored temporarily if a laptop is connected for programming (five
minutes after you exit programming mode, the buffered SMDR will resume output to the serial port).
The output from the serial port is: 8 data bits, 1 stop bit, and no parity, 1200 baud.
SMDR may be output in one of two formats, selected in system programming: tabular or CSV. The
tabular format is the default.
Tabular SMDR format
The tabular IVX SMDR output format, which is compatible with the standard Panasonic
®
DBS
®
format,
is as shown below:
1 2 3 4 5 6 7
123456789012345678901234567890123456789012345678901234567890123456789012345678
T MM/DD HH:MM:SS HH:MM:SS NNN XXXXXXXXXXXXXXXXXXXXXXXXXXXX LL
The columns are:
• Call type — Outbound (“O”), inbound (“I”) or transferred (“T”) at column 1.
• Date (“MM/DD”) — Begins at column 3.
• Start time (“HH:MM:SS”) — Begins at column 9.
• Duration (“HH:MM:SS”) — Begins at column 18.
• Extension number (“NNN”) — Begins at column 27.
• Digits dialed (right-justified)/Caller ID (left-justified) — Begins at column 31 (28 characters).
• CO line number (“LL”) — Begins at column 77.
Each record is terminated with a line feed and carriage return character.
CSV SMDR format
The comma-separated value (CSV) format is compatible with Microsoft
®
Excel
®
and other spreadsheet
applications. A CSV record will be output for each completed call, and will be represented as follows
(word-wrapped):
Format:
"T","MMDDYYYY","HHMMSS","HHMMSS","NNN","XXXXXXXXXX. . .XXX","CCCCCCCCCC. . .CCC","LL"
Example A:
"I","07042002","000852","000059","101","9724229700","ESTECH SYS INC. ","54"
Example B:
"O","10312003","221502","020512","190","12125551212","","11"
(Continued)