Installation manual

Function 6: Recording IVX C-Class with voice mail: Installation Manual
I.2
Function 62: Record directory names
This function is accessible only if a directory branch has been created as part of auto attendant
programming. Enter the extension number and record the name (and, if this is a by-alpha branch, enter
the name key.)
Default: Last name.
Important: Print the worksheet provided on your ESI CD for preparing directories and making future changes.
As names change, the Administrator can enter this function and change any field via the
Administrator password.
1.
Ext.
2.
Recorded name
3.
Key
102 George Straite 4
113 Janet Smith 5
Note: To record the prompt “Enter the first letter of the person’s last name” you you must enter Function 61
and then enter the ID number of the directory branch.
Each programming step is defined as follows:
1. Extension number — Enter the extension number for the directory name.
2. Record name — Press 1 to begin recording and press 1 again when finished.
Function 63: Message-on-hold (MOH) programming
MOH can be:
• A live feed from an external music source connected to the MOH connector located on the side of
the cabinet.
• One of three default, generic MOHs pre-recorded by the factory.
• One of up to five custom MOHs loaded into the system by using a cassette recorder connected to the
MOH connector.
Function 631: MOH source
This selects the source that will be played to callers on hold.
Code Source
590 Live external source*
591 Pre-recorded music
592 Pre-recorded with “please continue to hold”
593 Pre-recorded with “dial 0 or extension from hold”
594 Customer-recorded message on hold
* Dialing off-hold doesn’t work.
Default: 592 (generic message-on-hold).