Installation manual

IVX C-Class with voice mail: Installation Manual Function 3: Extension programming
F.7
Feature keys
Feature keys, as listed below, cannot be programmed system-wide but must be programmed for each
individual station. Refer to the table for codes available on a 12-Key Feature Phone.
Code Feature Available on 12-Key Phone
199 Overhead page x
560 Day/night mode
564 Headset
565 Call forward x
565YYY Call forward to an extension x
568 Message monitor
569 Background announce
570 Conference x
571 Personal greeting 1 x
572 Personal greeting 2 x
573 Personal greeting 3 x
575–576 Virtual Answer Keys
578 Mute/DND x
579 Voice mail x
580 Override ring
• Manual day/night mode (Code 560) — Allows manual setting of the system’s mode — day, night,
holiday or auto (in auto mode, the system follows the day/night mode tables you have programmed).
Note: You or the Administrator can also change the mode and/or re-record the holiday greeting remotely to
handle unexpected closings, such as for inclement weather.
• Headset key (Code 564) — Provides for easy connecting to/disconnecting from calls when the
user is operating in headset mode. The user presses the key to receive dial tone or to answer a
ringing call; he/she then presses the key again to disconnect from the call.
• Call forward key (Code 565 or 565XXX) — Toggles call forwarding on and off. If the user always
forwards to the same extension, you (or the user) can program a key with both 5 6 5 and the
extension number.
• Message monitor key (Code 568) — Toggles message monitor mode. (Functionally is same as
pressing PROGRAM 3 6 and following the prompts.)
• Background announce key (Code 569) — During call waiting, pressing (and holding down) this
key lets the user make a brief, private background announcement to the station's earpiece (if the
user has enabled the background announce feature).
• Conference (Code 570) — Serves the same function as the CONF fixed-feature key.
• Personal greeting keys (Codes 571–573) — These provide for easy activation of one or more of
the user’s personal greetings. Each key's LED will be green for the associated personal greeting that
is active. These keys can be used in place of, or in conjunction with, manual activation of the
greetings in programming mode.
• Virtual Answer Keys (Codes 575 and 576) — Pressing a Virtual Answer Key when the extension
is busy causes the system to play a greeting to a caller and then route the caller to a desired
destination. (For more details on this feature, see the IVX C-Class User’s Guide.)
• Mute/DND (Code 578) — Serves the same function as the MUTE/DND fixed-feature key.
• Voice mail (Code 579) — Serves as a VOICE MAIL key on 12-Key Digital Feature Phones.
• Override ring key (Code 580) — Allows a user to place an outside call (CO or extension) while
another call is ringing in on the same station.
Note: To delete a programmable feature key, press HOLD instead of programming a value.