User`s guide

Administrator programming: An introduction IVX E-Class Administrator’s Manual
A.2
• Intelligent Call Forwarding
™
— Lets users of compatible PRI-equipped ESI systems view the origi-
nal Caller ID data of a call forwarded to an off-premises phone.
• 911 alert — Provides immediate line access if any station with line access dials 9 1 1 to report
an emergency; sends a message via the serial port indicating the start date, time, station number and
end-time of the 911; also sounds a warning tone at the operator station and displays, for example:
911 CALL FROM
X102 JOHN JAMES
Important: Don’t make 911 calls using Remote IP Feature Phones. Because a Remote Phone isn't con-
nected directly to its local telephone network, one must use a regular phone connected locally,
not the Remote Phone, to make 911 or other emergency calls. (For more information, see the
documentation included with the Remote Phone.)
• Status indicator lamp — Indicates three conditions of the 24- or 48-Key Digital Feature Phone:
off-hook, ringing and new voice mail message.
• Support for these options (for more details, see www.esi-estech.com or consult your ESI Reseller):
– Esi-Link — Allows an multi-site enterprise to network any combination of up to 100 compatible
ESI phone systems (or ESI IP Gateways) across an IP-based network.
– VIP
™
— Provides a value-added interface to an IVX X-Class system. Delivers call control and uni-
fied messaging to Microsoft
®
Outlook
®
2000/2002/2003.
– ESI Presence Management — Provides integrated building entry control, access control, status
indication, personal call routing, and (optionally) time and attendance management.
Voice mail features
• Eight message-on-hold recordings — Among these are three prerecorded tracks; also supports
live entry.
• Message Recycle Bin (undelete) — Remembers, and can restore, each mailbox’s 10 most recently
deleted messages
• Quick Groups
™
— Makes it easy to leave voice mail messages for several users.
• Quick Move
™
— Records a conversation into another user’s mailbox.
• Virtual Mailbox Key
™
allows easy monitoring of a second mailbox.