User`s guide

IVX E-Class Administrator’s Manual Function 5: Voice mail programming
D.1
Function 5: Voice mail programming
To simplify initial installation, all programmed extensions will automatically have the generic personal
greeting, “You have reached the mailbox for extension [xxx].” The mailbox user should replace this with
a personalized greeting. Each guest/info, group, cascade paging or Q & A mailbox must have a greeting
recorded for the IVX E-Class system to consider the mailbox active.
Important: A mailbox will not receive broadcast messages until a greeting has been recorded for it. Addi-
tionally: if the default greeting is deleted, the mailbox will be considered inactive.
Function 53: Guest/info mailboxes
Mailboxes numbered 300–489 can be programmed as either a guest or info mailbox. Enter the mailbox
number and select Guest or Info by pressing a scroll (

or

) key.
Guest mailboxes
Guest mailboxes are designed to be used by personnel, such as in outside sales or manufacturing, who
don’t have an extension assigned to them. A guest mailbox requires no programming other than the
assigning of a name. The maximum recording length is controlled by Function 51; the default is 10 minutes.
Notes: A guest mailbox can be handled like a regular extension (i.e., listed in the directory, assigned a station
key, etc.), and is password-protected by default.
Guest mailboxes do not support either AutoPage or off-premises “reach-me.”
Default: 300–489 as guest mailboxes.
Info mailboxes
Info mailboxes can be used to give callers information on a variety of different subjects by “publishing”
these mailbox numbers. Info Mailboxes are identical to Guest Mailboxes except that the caller will not
be given a record tone after the personal greeting (the information to be played). Instead, the caller will
be forwarded as programmed in this function (default is the caller will be disconnected after the informa-
tion is played). The maximum length of the record time is 14 minutes. Guest/info mailboxes are created or
deleted here, but are turned “on” only when a personal greeting (the information to be played) has been
recorded. Deleting the personal greetings will turn “off” the mailbox.
To record a greeting, press PROGRAM

and the mailbox number; then press # to confirm, and follow
the prompts; the default password is the mailbox number.
Below is an example of a completed Programming Worksheet, showing the sequence of programming:
1.
MB
2.
Name
3.
Type
4.
Ext. fwd.
5.
Line grp.
6.
CF day
7.
CF night
400 Dana Guest Y 9
402 Literature Info MB 302 MB 302