Installation manual

IVX C-Class Installation Manual General description
A.1
General description
Welcome to IVX
®
C-Class
1
Generation II (IVX stands for Integrated Voice Exchange) — a high-quality
phone system for small business.
The system itself is housed in a surprisingly small case that is wall-mounted in the telephone equipment
room. An external, wall-mounted power transformer powers the system.
Telephone system features
The IVX C-Class system has a three-line, six-station, two-analog-port configuration.
• Expansion capacity — Handles up to six CO lines, up to 12 stations, and two analog ports.
• ESI Feature Phones — Compact and stylish, yet rugged, the 24-Key Digital Feature Phone includes
a high-quality speakerphone, an informative multi-functional display, and a specially designed key
layout with several dedicated keys to minimize or eliminate the need to memorize codes. ESI also
offers the 12-Key Digital Feature Phone with similar design and basic functions. At least one 24-Key
Digital Feature Phone must be purchased with each C-Class system to allow for system
programming.
• Extensive help — Easily accessible with one press of the HELP key, ESI’s Verbal User Guide
™
uses spoken and displayed help prompts to help everyone from the Installer through the
Administrator down to the least experienced end user. You may also go to www.esiusers.com for
up-to-date online help.
• Intelligent Caller ID — Makes it easy to store names for Esi-Dex (see next item).
2
• Esi-Dex
™
speed-dialing — Calls any number using three separate lists (personal, station, and
system); uses Caller ID information or direct keypad entries.
• Call waiting — Includes helpful display, showing both calls’ Caller ID information, and easy one-key
toggling between calls.
• Conference calling — Includes two conference bridges, and a conference may contain up to four
parties, so IVX C-Class can support two conferences of four parties each. Analog phones on the
system also may be members of conferences.
• Dedicated overhead paging interface — Allows for external paging through overhead speakers or
multi-zone paging units (amplification required).
• 911 alert — Provides immediate line access if any station with line access dials 9 1 1 to report an
emergency; sends a message via the serial port indicating the start date, time, station number and
end-time of the 911; also sounds a warning tone at the operator station and displays, for example:
911 CALL FROM
X102 JOHN JAMES
• Status indicator lamp — Indicates when the 24-Key Digital Feature Phone is off-hook or ringing.
3
1
Also known as the IVX 20c.
2
This and all other references to Caller ID service within this manual assume the end-user organization subscribes to Caller ID
service from its telephone service provider.
3
If the system is upgraded to IVX C-Class Generation II with either Integrated Answering Machine or voice mail, the status
indicator lamp also indicates the presence of a new voice message.