User`s guide

User’s Guide Analog stations
F.1
Analog stations
If your station has been installed as an analog station, it will be able to use only a standard-type
telephone. Because the phone isn’t digitally integrated to the phone system (like the ESI Feature
Phones), its operation and capabilities will be different.
1
Tip: To use a cordless phone in conjunction with an ESI Feature Phone, program a programmable feature key
(5 6 5) to easily forward calls to the cordless phone when out of your office.
FLASH
A flash-hook, or FLASH — a momentary break in the connection — is required to perform many of the
station operations below. You can generate a FLASH by momentarily depressing the hook switch (or, if
your phone is so equipped, press the special key on your phone).
Caller ID
If you subscribe to Caller ID from your telephone service provider, the Caller ID display will show an
outside caller’s name and/or number.
2
In some instances, the service provider can send only a general
caller status — such as UNAVAILABLE, PRIVATE, or NO DATA SENT.
On internal station-to-station calls, the Caller ID display will show the extension number as the calling
number, and the station name as the caller’s name. On Esi-Link calls, the Caller ID display will show the
location number and extension as the calling number, and the remote location’s station name and “short
name”
3
as the caller’s name.
Note: Caller ID will not display with call-waiting.
Placing calls
When you first lift the handset you will hear internal dial tone. Dial 9 (or 8 or 7) to access an outside line
and dial the number. To place an internal call, simply dial the extension number.
Transferring outside calls
While connected to an outside call, FLASH and dial the extension number. Hang up immediately to
perform a blind transfer, wait until the called person answers, announce the caller and then hang up. If
the transferred-to person does not answer, FLASH to be reconnected to the original caller.
Call forwarding
Your station has been pre-programmed by the Installer to call-forward your phone to the mailbox when
your station is busy or does not answer. In addition you can temporarily call-forward all of your calls to
another station.
Lift the handset, dial 5 6 5 and dial the extension number (or # and the mailbox number) to which the
system should forward all calls.
Note: If the forwarded-to station is busy or does not answer a forwarded call, the ESI phone system will return
the call to the mailbox.
To turn off call forwarding, dial 5 6 5 * without selecting a destination, and hang up.
1
If you're not sure about the installation of your station, contact your System Administrator.
2
If you don’t subscribe to Caller ID, the display will show (instead of the caller’s name or number) which line is receiving the call.
3
For example, the Installer might have programmed “DAL” as the short name for a remote location in Dallas.