User`s guide

User’s Guide Special keys
E.5
Override ring
The override ring feature
1
lets you place a call — station-to-station or outside line — when another call
is ringing.
Placing a call using the override ring feature
First, program a feature key
2
to be an override ring key — by assigning to it the function code 5 8 0.
Then, to bypass an incoming station or line call:
1. Before you begin the call, press the override ring key you programmed. When you do this,
don’t take the handset off-hook and don’t press either a pre-assigned headset key (see E.7), a
preprogrammed line key or SPEAKER
1
.
2. Once you receive dial tone, pick up the handset and proceed with your call as you normally would.
The incoming call will be disconnected or rerouted to the forwarding destination your Installer or
System Administrator has set for your station.
3
Notes: Any other feature keys not mentioned in this section will neither answer a call nor initiate the override
ring feature.
Use of the override ring key also overrides any outside dial tone preference (see page E.5) that may
have been set for your station.
Headset operation
You can use a headset
4
with your ESI Feature Phone. You must program one of your programmable
feature keys to be a headset key
1
(see “Other feature keys,” page C.2) that you’ll use to connect to or
disconnect from a call. The key will blink green when a call is ringing and glow green when connected. If
you have a headset connected and the phone is off-hook, pressing the scroll keys (

and

) will
adjust the headset volume. After you initiate or answer a call using the headset key, lifting the phone’s
handset automatically takes you out of headset mode. To switch back to headset mode while on a call,
press the headset key again and then place the phone’s handset on-hook.
Notes: On a Generation I system,
5
you must have a headset key
1
programmed as one of your programmable
feature keys (see “Other feature keys,” page C.2) that you’ll use to connect or disconnect from a call.
The key will blink green when a call is ringing and glow green when connected. You turn headset
mode on or off in user programming (PROGRAM 3 3). If you turn off headset mode while the headset
key is glowing green (i.e., in use), the phone will stay off-hook until you again turn on headset mode.
If a headset key is programmed, the phone handset must be in the cradle for proper headset operation.
Outside dial tone preference
If you make mostly outside calls, you may find this setting helpful. It tells your station to connect
automatically to an available outside line; i.e., you don’t have to dial 9 (or 8 or 7) before the phone
number. Therefore, when you lift the handset or press SPEAKER
1
, you will immediately receive an
outside dial tone from the highest-numbered line available to you.
6
Note: To place an internal call while in this mode, press the appropriate station key or (a.) press TRANSFER
to switch to internal dial tone and (b.) then dial the extension number.
1
Not available on the 12-Key Feature Phone.
2
See “Programmable feature keys,” page C.1, for full details.
3
The override ring feature has no effect on calls ringing in from a hold recall or a queued line.
4
Not all headsets are compatible with your ESI Feature Phone; contact your ESI Reseller for a list of compatible models.
5
If unsure which system you have, consult your System Administrator.
6
This aspect (i.e., that it’s always the highest line available to you) can’t be changed.