User`s guide

User’s Guide Special keys
F.18
Voice mail (Code 579)
Allows a legacy 12-Key Feature Phone (which lacks a dedicated VOICE MAIL key) to have voice mail access.
Warning: To use voice mail from a legacy 12-Key Feature Phone, you must assign this code to a programmable
feature key. Failing to do so will disable the mailbox. (When you try to access a disabled mailbox, the
system will notify you that it’s disabled.) You still can retrieve previously left messages and access user
programming, but the mailbox won’t be able to receive new voice messages. Therefore, to enable the
mailbox, assign key code 5 7 9 to a programmable feature key.
Override ring (Code 580)
The override ring feature lets you place a call — station-to-station, outside line or Esi-Link — or leave a voice
message when another call is ringing. For full details on using this feature, see “Override ring,” page F.9.
Record (Code 582)
Note: Available for only ESI Cordless Handsets and the legacy 12-Key Feature Phone.
Press this key to record any phone conversation — or, when the Cordless Handset is idle, to record a
personal memo. For more details on using your ESI system’s call recording features, refer to “Live recording,”
page D.8.
Quick Switch
™
(Code 583)
Note: Not available on an ESI Cordless Handset or legacy 12-Key Feature Phone.
Important: For the Quick Switch feature to work, your Installer or System Administrator must have programmed a
relationship between your desktop extension and Cordless Handset or VIP Softphone. Program the key
on the ESI desktop phone.
Press this key to transfer an active call between an ESI desktop phone and an ESI Cordless Handset or VIP
Softphone (either direction — to or from the ESI desktop phone).
Quick Switch ring options
When both the desktop extension and Cordless Handset or VIP Softphone are idle, press the Quick
Switch key. Follow the visual and audible prompts and use the scroll keys to change the programmable
options concerning what happens when a caller dials (or is transferred to) either your desktop phone or
Cordless Handset or VIP Softphone:
• RING DESKTOP — Only the desktop phone will ring.
• RING CORDLESS — Only the Cordless Handset will ring.
In either of the two cases above, re-routing (including to a voice mailbox) will follow the desktop phone.
The other choice is:
• NO RING OPT — If a caller dials (or is transferred to) the desktop phone, only that phone rings. If the
caller dials (or is transferred to) the Cordless Handset or VIP Softphone, only the Cordless Handset or
VIP Softphone rings. Re-routing follows whichever phone rang.
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