ESI-50L Communications Server Hardware Installation Manual 0450-1159 Rev. C Copyright © 2008 ESI (Estech Systems, Inc.). IVX is a registered trademark of Estech Systems, Inc. Ethernet is a registered trademark of Xerox Corporation. Motorola and ColdFire are registered trademarks of Motorola, Inc. Rayovac is a registered trademark of Rayovac Corporation. Act! is a registered trademark of Symantec Corporation. Goldmine is a trademark of Goldmine Software Corporation.
Contents Overview........................................................................A.1 Cabinet components.............................................................. A.1 Main board............................................................................. A.1 Memory Module..................................................................... A.1 Power supply ......................................................................... A.1 Port card options...............................................
ESI-50L Hardware Installation Manual Overview Overview Cabinet components 1 The ESI-50L’s cabinet components consist of the standard Base Cabinet and an optional Expansion Cabinet. The ESI-50L can accept one Expansion Cabinet. Base Cabinet The ESI-50L Base Cabinet is designed for easy installation and component access. The Base Cabinet, which measures 8.
ESI-50L Hardware Installation Manual Overview NSP Built into the main board, the NSP (Network Services Processor) serves as a bridge between an Ethernetbased network and the ESI-50L. Using TCP/IP, the NSP communicates directly with specific PC applications for maintenance of, and integration with, the ESI-50L.
ESI-50L Hardware Installation Manual Phones Phones Digital phone models The ESI-50L supports several different models of ESI digital phones, each of which connects to the cabinet via standard two-wire twisted pair: • 1 48-Key Digital Feature Phone — Three-line, 56-character display (backlit display available); 2 speakerphone; headset jack ; 30 programmable feature keys; the only one of the three Digital Feature Phones that supports VIP or the 60-Key Expansion Consoles.
ESI-50L Hardware Installation Manual Phones Feature Phone overlays Each Feature Phone comes with one overlay for the programmable feature keys. To order additional overlays, ™ visit the DESI Web site, www.desi.com. While there, you may also want to download the free Windows-based software, DESI Lite, which allows you to print on the overlays. For assistance with DESI products, contact DESI (the DESI Web site contains contact information).
ESI-50L Hardware Installation Manual Licensing Licensing There are various types of licenses needed to activate certain features and functionality. The following features, products, and capabilities require license activation: • VIP. • VIP Professional. • VIP PC Attendant Console. License activation To have licenses activated by ESI Technical Support: 1. Licenses must already have been ordered from ESI. 2.
ESI-50L Hardware Installation Manual System capacities System capacities Important: For comparison’s sake, these include the ESI-50 as well as the ESI-50L. Each ESI Presence Management RFID Reader uses one digital station. The same is true for each ESI Cellular Management Access Device. Stations and trunks The specifications shown below reflect maximum capacities and configurations. Not all station and trunk maximums can be reached simultaneously.
ESI-50L Hardware Installation Manual System capacities Departments ESI-50L Three 10 Four 10 Three 10 Yes (except ACD) Yes Yes 32 32 32 32 32 32 ESI-50L Three — Four 2 ESI-50L Three Yes 32 Four Yes 32 ESI-50L Three — — Four 10 300 ESI-50L Three 100 Four 100 Dialing plans (-digits) Max. departments Department types: Ring-all, ACD, UCD, in-order, pick-up, attendant Max. members, non-ring-all depts. Max members, ring-all depts.
ESI-50L Hardware Installation Manual Cautions and regulatory information Cautions and regulatory information Cautions Important: This information complies with the requirements of Underwriters’ Laboratories (UL) and UL Standards 1950, 60950, and 60950-1, as applicable. When using this telephone equipment, always exercise basic safety precautions in order to minimize the risk of fire, electric shock or injury to persons.
ESI-50L Hardware Installation Manual Cautions and regulatory information Regulatory information United States of America Registration The CO line telephone numbers, FCC registration number, and ringer equivalence number (REN) of this equipment must be provided to the telephone company before installation. (See below for FCC registration number and ringer equivalence number.
ESI-50L Hardware Installation Manual Hardware installation Hardware installation Site location As with most electronic equipment, the environmental considerations for this site need to observe good common sense. Provide a dry, clean, and accessible area. Locate space in the telephone equipment room, which will provide easy connection to the 66 blocks and 110 VAC power. The location should be no further than 1,000 feet from the farthest station. 0 0 Ambient room temperature must be 40 –80 (F.
ESI-50L Hardware Installation Manual Hardware installation Opening the Base Cabinet The lid on the Base Cabinet is held in place by two tabs that rest in slots in the bottom of the case, and a release tab that snaps into an opening in the top-center of the cabinet and is secured by a retaining screw. To remove the lid: 1. Remove the retaining screw and depress the release tab at the top of the cabinet. 2. Rock the lid back from the top. 3.
ESI-50L Hardware Installation Manual Hardware installation Port card installation Adding or replacing port cards will require the system to be taken out of service (the ESI-50L doesn’t support “hot-swapping” of its port cards). Important: The ESI-50L can use only the 482 port card (see “Port card options,” page A.1). ALWAYS power down the system BEFORE adding or replacing any hardware.
ESI-50L Hardware Installation Manual Hardware installation Memory Module installation or replacement Note: The Memory Module has a proprietary formatting scheme — do not attempt to install a non-ESI drive. Contact ESI for a replacement Memory Module, if needed. Adding or replacing the CompactFlash Memory Module will require that the ESI-50L be taken out of service. All of the system’s configuration data and customer recordings are stored in the Memory Module.
ESI-50L Hardware Installation Manual External connections External connections Grounding instructions System grounding (supplemental ground) is as follows: • • The conductor wires can be no smaller than the ungrounded branch-circuit supply conductors (usually 16-gauge or higher). Acceptable wire: bare or covered with green (or green-and-yellow-striped) jacket. • Conductors (and power receptacles) shall connect to earth ground at the service equipment (usually a coldwater pipe or copper ground rod).
ESI-50L Hardware Installation Manual External connections UPSs can first be broken down into system types: • Stand-by — A very simple design that affects power only when either a lag/brownout occurs below, or a spike/surge occurs above, a certain threshold. When either occurs, the unit trips — i.e., goes into battery mode. This "cleans" the voltage and helps to keep any load safe. Industry average "trip" times are 2–8 ms. No other filtration of AC power is performed.
ESI-50L Hardware Installation Manual External connections MOH port The MOH (messages-, or music-, on-hold) connector — located on the Base Cabinet’s right side — is a standard 1 /8″ monophonic mini-jack, used for loading custom MOH recordings or for playing live music-on-hold from an external source such as a CD player. Maintenance/SMDR serial port The Maintenance/SMDR port is a standard DB9 female serial connector, located on the Base Cabinet’s right side.
ESI-50L Hardware Installation Manual External connections External paging device connection A dry-contact overhead-paging device can be connected through the RJ-11 OH Paging connector, which is located on the front of the main board faceplate just below the NSP’s Ethernet connector.
ESI-50L Hardware Installation Manual External connections CO line connection Local loop An ESI Communication Server’s advanced CO line circuitry provides for open loop detection and the system’s built-in Caller ID interface. Loop start lines are connected via the last four pairs on each 66 block on the 482 card. Note: Observe correct order of connection to preserve proper rotary hunting of the CO lines.
ESI-50L Hardware Installation Manual External connections 60-Key Expansion Console connection Notes: The 60-Key Expansion Console can be connected to only a 48-Key Feature Phone. If connecting both a 60-Key Expansion Console and a 60-Key Second Expansion Console to a 48-Key Feature Phone, see “60-Key Second Expansion Console connection,” page G.7. 1. The 60-Key Expansion Console (right) includes an expansion cable.
ESI-50L Hardware Installation Manual External connections 60-Key Second Expansion Console connection Notes: If connecting only one Expansion Console to a 48-Key Feature Phone, see “60-Key Expansion Console connection,” page G.6. The 60-Key Second Expansion Console connects to the 60-Key Expansion Console and cannot connect directly to the 48-Key Feature Phone (the only phone to which you can connect a 60-Key Expansion Console). 1.
ESI-50L Hardware Installation Manual External connections Installing ESI’s Cordless Handsets Each ESI Cordless Handset comes with: • A charger/cradle to charge the Handset. • An AC adapter for use with only the charger. • A base station to provide a digital interface between the ESI phone system and ESI Cordless Handset. This base station is line-powered and therefore needs no AC power. Wall-mount(s), a belt clip, and a Quick Reference Guide.
ESI-50L Hardware Installation Manual External connections In case of trouble If you have followed the guidelines described herein and still encounter problems with ESI Cordless Handsets, please call ESI Technical Support at 800 491-3609 or e-mail to techsupp@esi-estech.com. When contacting ESI Technical Support, be sure to have as much of the following site and usage information as possible: • Square footage of the building. • Layout of building/offices, and locations of base stations.
ESI-50L Hardware Installation Manual External connections Port card connections Term Wire color Signal RJ11 1 White-Blue Data+ Green 2 3 Blue-White White-Orange DataData+ Red Green 4 Orange-White Data- Red 5 White-Green Data+ Green 6 Green-White Data- Red 7 8 White-Brown Brown-White Data+ Data- Green Red 9 White-Slate Data+ Green 10 Slate-White Data- Red 11 Red-Blue Data+ Green 12 13 Blue-Red Red-Orange DataData+ Red Green 14 Orange-Red Data- Red 15 Red-Gre
ESI-50L Hardware Installation Manual External connections Cabinet worksheet ESI-50L • Base and Expansion Cabinets RJ11 Base Cabinet Pt. Crd. 1 Pt. Crd. 2 Expansion Cabinet Pt. Crd. 3 Pt. Crd. 4 Term.
Index 482 port card, A.1 60-Key Expansion Console, B.1, G.6, G.7 60-Key Second Expansion Console, B.1, G.6, G.7 Analog ports, G.5 Battery. See Cautions Cautions, E.1 Battery, E.1 Fuse, E.1 Power supply, E.1 CO lines Capacities. See System capacities Connecting, G.5 Console, B.1, G.6, G.7 ESI Cordless Handsets. See Phones ESI Presence Management, D.1 Expansion Console, B.1, G.6, G.7 Fuse. See Cautions Grounding, G.1, G.3 LED functions, F.4 Main board, A.1 Memory Module, A.1 Installation or replacement, F.
