User`s guide

IVX 128 Analog stations
B.1
Analog stations
If your station has been installed as an analog station, it will be able to use only standard-type
telephones. Because these phones are not digitally integrated to the phone system like the IVX
Digital Feature Phones, their operation and capabilities will be different.
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Tip: To use a cordless phone in conjunction with a Digital Feature Phone, program a programmable
feature key to easily call forward calls to the cordless phone when out of your office. Have
the Installer program the cordless phone’s station programming to forward calls not sent to
the mailbox associated with your Digital Feature Phone.
Flash
A flash-hook, or
FLASH
— a momentary break in the connection — is required to perform many of the
station operations below. You can generate a
FLASH
by momentarily depressing the hook switch (or,
if your phone is so equipped, press the special key on your phone).
Analog station operation
Placing calls
When you first lift the handset you will hear internal dial tone. Dial 9 (or 8 or 7) to access an outside
line and dial the number. To place an internal call, simply dial the extension number, department
number, etc.
Transfer of outside calls
While connected to an outside call,
FLASH
and dial the extension number. Hang up immediately to
perform a blind transfer, wait until the called party answers, announce the caller and then hang up.
If the transferred-to party does not answer,
FLASH
to be reconnected to the original caller.
Conference
You cannot originate a conferences from an analog station. Instead, transfer the call to a Digital
Feature Phone and initiate the conference from that phone.
Transfer a call to a mailbox
To transfer an outside caller to another user’s mailbox,
FLASH
and dial # and the mailbox number.
You and the caller will be connected to that user’s personal greeting. You may choose to hang up
immediately or listen to a portion of the personal greeting to assure yourself that you have placed
the caller into the correct mailbox. If not,
FLASH
to exit the mailbox and be reconnected to the
original caller.
Note: Regardless of when you hang up, the caller will hear the entire personal greeting.
To insure the privacy of the message, you will automatically be disconnected at the record
tone.
Transfer a call to the main greeting
To transfer an outside caller to the main greeting,
FLASH
, dial # and hang up.
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If you're not sure about the installation of your station, contact your Administrator.