User`s guide

IVX 128 Digital Feature Phone operation

A.27

How the programmable feature keys can be set

• Line keys — If a line number (1 through 66) is programmed, the programmable feature key

becomes a line key providing the appropriate lamp information and manual outside-line access.

• Station keys — If the dialed digits input are a three-digit number, the programmable feature key

will become a Station Key providing the appropriate lamp information and easy access or

transfer. Three-digit numbers input can be:

— User extensions (100–183)

— Department pilot numbers (290–299)

— Guest/info mailboxes (300–489)

— Q & A mailboxes (490–499)

— Group mailboxes (500–516)

— Cascade paging mailboxes (520–529)

— System speed dial numbers (600–699)

• Speed-dial keys — In addition to programming a programmable feature key with a system

speed-dial number, you can create personal speed-dial keys for automatic dialing of frequently

called outside numbers. If you program 9 (or 8 or 7) plus a phone number, the programmable

feature key becomes a speed-dial key. When you program a speed-dial Key, there's no need to

insert a pause after the 9 (or 8 or 7). However, if a pause is necessary later in the dialing string,

press the CONF Key to insert a 2-second pause. Additionally, you can press FLASH to insert a

hook-flash or # key to insert a #. The speed-dial number can be up to 24 characters long.

• Other feature keys — If you enter one of the following feature codes (i.e., one that starts with 5),

the programmable feature key will serve as an enable/disable key for that feature. The Installer

may have programmed certain stations for accessing additional features (consult the

Administrator for your accessibility).

Code

Key usage (with reference to page explaining feature)

560 Manual day/night/holiday mode (page A.16)

561 Service observing (page A.16)

5XXX ACD agent log on/off (page B.9)

562 ACD agent wrap (page B.9)

563XXX ACD administrator (page B.9)

564 Headset operation (page A.16)

565 Call forward (page A.16)

565YYY Call forward to a specific extension (page A.16)

569 Background announce (page A.16)

571 Personal greeting 1 (page A.16)

572 Personal greeting 2 (page A.16)

573 Personal greeting 3 (page A.16)

XXX = ACD department Number; YYY = extension number.