User`s guide

IVX 128 Digital Feature Phone operation

A.9

Park/hold operation

The difference between

park

and

hold

Your Digital Feature Phone lets you put a call on either park or hold. Each puts a call into a standby

mode, but here’s the difference between the two:

• Park allows anyone on the IVX 128 system to retrieve the call. The system stores parked calls in

several park zones you’ll identify numerically — e.g., “Park One,” “Park Four,” etc.

For example, if you need to transfer a call to another station and know the person is in the

building but not at his/her desk, you might page him/her to pick up a “call on Park One.”

• Hold keeps the call exclusively where a user pressed HOLD, allowing no other station to retrieve

it.

Park

To park a call

While on an outside call, press the PARK key to park the call. The Park Key LED will blink green on

your phone and blink red on all other phones. The display will indicate “PARKED ON: XX” (where XX

is the line number).

2023456562 1:43

PARKED ON: 12

If your phone has line keys programmed, the corresponding line key will blink green. On other

phones the corresponding line key will blink red.

Note: The line numbers of calls that you have parked will remain displayed on the bottom line of

your display until retrieved.

To retrieve a parked call

To retrieve the parked call from any idle phone, press PARK and dial its line number (e.g., press 1 2

for Line 12).

Note: If your phone has any line keys programmed (see “Programmable feature keys,” page A.26),

each will blink red when a call is parked on its lines; in such cases, just press that line key to

retrieve the parked call.

Note: You can retrieve the oldest parked call by pressing PARK and then 0.

The display will help you choose the line number to retrieve. After pressing PARK, the top line of the

display will show how many calls are parked and the bottom line of the display will show all parked

calls in the system. Newly parked calls are added from the right side of the display.

CALLS PARKED: 3

R11 9 12

Note: If more calls are parked than the display can show, each side of the display will show an arrow,

indicating that more lines are parked. Press the corresponding scroll key (either ▼ to scroll

to the left or ▲ to scroll to the right) to view the other parked line numbers.

How many park zones you have depends on how many incoming phone lines you have.

Oldest (and recalling) Newest