User`s guide

ESI Communications Servers Administrator’s Manual Function 3: Extension programming
D.3
5. Auto attendant block — Blocks calls from being transferred to the station from the auto attendant;
follows the extension’s call forward day/night as programmed by the Installer.
6. Live recording feature — If enabled, will allow the user to record conversations.
7. Service observing — Allows the user to monitor the conversations of those stations listed in the
service observing list for his/her station. If this is enabled, you must enter a list of allowed extensions.
Note: A Department number can be entered as an extension in the Service Observing list and will then
automatically include all members of the Department even if the members of the Department are
later changed.
8. Toll restriction — “YES” allows the user to place toll calls. If you select “NO,” the user can make only
either non-toll calls
1
or calls to numbers listed in the allow exception table.
9. System speed-dial — “YES” allows the user to access and place system speed-dial calls.
10. AutoPage — Lets the user turn AutoPage (defined below) on or off at his/her station.
Note: This feature is used in conjunction with the directory names recorded in Function 62. If a name
isn’t recorded in Function 62, the station default name (“Extension [xxx]”) is paged.
If the station user has his/her mailbox set to answer with personal greeting 3 and a caller presses 3 to
page that user, this feature automatically pages the station user in the page zones entered in Function 31.
If no page zone is entered, all ESI Digital Feature Phones and locally installed ESI 48-Key IP Feature
Phones II on the system are paged.
2
Default: Enabled.
Note: When AutoPage is enabled, the system will use the last installed idle digital port to perform
the page. Therefore, if a phone is on the last installed port (e.g., X111 on a system with only a 612
card), the phone’s user may experience a brief delay in telephone operation if he/she picks up the
handset (or presses SPEAKER) during the AutoPage.
11. External forwarding — Allows the station user to use the call forwarding/off-premises and off-
premises “reach-me” features. See the User’s Guide for more information about these features.
Default: Enabled.
Note: After the system dials the external forwarding number, it will play a prompt saying, “You are
receiving a forwarded call. Press any key to accept.” This prompt will play continuously for
30 seconds. If the forwarded call is answered and the called person dials a digit, the forwarded
call will be connected to that person. If no digit is dialed, the caller is automatically forwarded to
voice mail. While the two lines (trunks) are connected, the system constantly monitors the line for
open loop conditions (hang-up). If an open loop is detected on either line, the call is disconnected.
The system also monitors for voice activity on the connected lines; if voice is no longer detected,
the call is disconnected. Finally, if both lines are connected for more than 60 minutes,
3
the call will
be disconnected.
12. Forwarding to toll numbers — This feature is used in conjunction with external forwarding (see previous
item). When enabled, this feature lets the user program a long-distance number for external forwarding.
Default: Disabled.
(Continued)
1
As determined by an Installer setting. For more information, consult your ESI Reseller.
2
ESI Cordless Handsets don’t receive pages.
3
Default timer setting. To adjust this, contact ESI Technical Support.