User`s guide

ESI C-Plus Administrator’s Manual Administrator programming: An introduction
A.2
• Esi-Dex
™
speed-dialing — Calls any number using three separate lists (personal, station, and system);
uses Caller ID information or direct keypad entries.
2
• Dedicated overhead paging interface — Allows for external paging through overhead speakers or multi-
zone paging units (amplification required)
• 911 alert — Provides immediate line access if any station with line access dials 9 1 1 to report
an emergency; sends a message via the serial port indicating the start date, time, station number and end-
time of the 911; also sounds a warning tone at the operator station and displays, for example:
911 CALL FROM
X102 JOHN JAMES
• Status indicator lamp — Indicates three conditions of the 48 and 24-Key Digital Feature Phone: off-hook,
ringing, and new voice mail message.
Voice mail features
• Up to six built-in voice mail ports — These are in addition to the up to 28 possible call-processing ports;
thus, you may build the system to its maximum for call-handling without having to balance voice mail needs
versus call-handling needs.
• Highest-grade voice quality (64-kilobit/second sampling) for voice mail and other storage of voice
messages. The ESI C-Plus has a six-hour voice storage capacity.
• Quick Groups
™
— Makes it easy to leave voice mail messages for several users.
1
• Quick Move
™
— Records a conversation into another user’s mailbox.
3
• Virtual Mailbox Key
™
allows easy monitoring of a second mailbox.
3
• Different mailbox types, including cascade, guest, and broadcast.
3
• Message-on-hold recordings — Up to five recordings: three prerecorded, one customized, and one live-entry.
• Message Recycle Bin (undelete) — Remembers, and can restore, each mailbox’s 10 most recently
deleted messages.
Auto attendant features
• 18 branches — Allow you and your customer to set up a caller-friendly answering environment, including a
company directory.
• Virtually unlimited call routing — Includes pager or cell phone notification.
1
Not available on 12-Key Feature Phone.