User`s guide

ESI C-Plus Administrator’s Manual Function 5: Voice mail programming
E.2
Each programming step is defined as follows:
1. Mailbox number — Enter a guest mailbox number.
2. Name — The mailbox name is used for the display, reports, and as a programming aid. The name
length can be no longer than 10 characters (see “Entering alphanumeric characters,” page B.2).
Default: The Mailbox number.
3. Type — Select a mailbox type: Guest or Info.
Default: Guest.
4. External forward (guest mailbox only) — A guest mailbox can be set to allow off-premises “reach-me.”
Default: No.
5. Line group — Used for off-premises “reach-me.”
Default: 9.
6. and 7. Call forward (info mailbox only) — An info mailbox can be set to call forward after the personal
greeting has played to an extension, department, a mailbox or a branch ID for day mode and differently
for night mode.
Default: ID9999 (automatic disconnect).
Broadcast mailbox
Mailbox 500, the broadcast mailbox, is a special mailbox that can be used to leave messages for all of the
system’s digital station users (extensions 100–115) who have recorded a personal greeting. The broadcast
mailbox’s user list cannot be edited. Guest mailboxes are not included in the broadcast group. For more
information, refer to the ESI C-Plus User’s Guide.
Function 55: Message notification
On a mailbox-by-mailbox basis for user or guest mailboxes, the system can be programmed to call an off-premises
number or another extension to deliver messages or dial to an external commercial paging network to activate a
user's pager. The ESI C-Plus will call or page when the first new message has been left in a mailbox and will repeat
(at the interval of minutes programmed in this function) until the new message(s) have been deleted, saved or moved.
The user can program either a phone or pager number.
The Installer and Administrator can set, on an individual-station basis:
• The number to be called
• A delay period
• The number of attempts (maximum of 99)
• The interval between attempts
• A “quiet period" to suspend phone delivery — e.g., late at night (the quiet period is an on-and-off time that
applies to all days of the week)
Note: Only pager or phone notification can be programmed, not both.