User`s guide

ESI C-Plus Administrator’s Manual Function 3: Extension programming
D.1
Function 3: Extension programming
This section provides programming for extensions and department groups.
Important: Where any gray shading (■) appears in an example, it represents values either unavailable to the function
or unused in the particular example.
Function 32: Extension feature authorization
Function 321: Standard feature authorization
The Installer or Administrator can allow or deny many extension features on an extension-by-extension basis. A
user, however, can only program and use allowed features (by using a combination of voice and display
prompts) from his/her phone. Here is an example of a completed programming worksheet. The programming
sequence is:
1.
Ext.
2.
Name
3.
Live
recdg.
4.
Toll
allow
5.
Sys.
spd.-dial
6.
Ext.
fwdg.
7.
Ext. fwdg.
to toll #
8.
Trk-to-
trk xfer
9.
Assoc.
ext.
XXX Default Y Y Y N N N
100 Jane Y Y Y N N N
101 Roger N Y Y N N N
102 Sally N Y Y N N N X206
†
132 Bill Y Y N N N
The programming steps are:
1. Extension number — Enter the extension number to program.
2. Extension name — Name the extension (if not previously named in Installer programming).
For each of the following features, press a scroll key (

or

) to select YES or NO.
3. Live recording feature — If enabled, will allow the user to record conversations.
4. Toll restriction — “YES” allows the user to place toll calls. If you select “NO,” the user can make only
either non-toll calls or calls to numbers listed in the allow exception table.
5. System speed-dial — “YES” allows the user to access and place system speed-dial calls.
6. External forwarding — Allows the station user to enable the off-premises “reach-me” feature, which
allows a caller that has been forwarded to voice mailbox to be transferred to an outside number.
See the ESI C-Plus User’s Guide for more information about the off-premises “reach-me” feature.
Default: Disabled.
7. External forwarding to toll number — Used in conjunction with external forwarding, this feature,
when enabled, lets the user program a long-distance number for external call forwarding.
Note: After the system dials the external forwarding number, a prompt will be played saying, “You are
receiving a forwarded call. Press any key to accept.” This prompt will play continuously for
30 seconds. If the forwarded call is answered and the called party dials a digit, the forwarded call
will be connected to the called party. If no digit is dialed, the caller is automatically forwarded to
voice mail. While the two lines (trunks) are connected, the system constantly monitors the lines for
open loop conditions (hang-up). If an open loop is detected on either line, the call is disconnected.
The system also monitors for voice activity on the connected lines. If voice is no longer detected,
the call is disconnected. Finally, if both lines are connected for more than 60 minutes
1
, the call will
be disconnected.
(Continued)
†
An example of a digital Cordless Handset.
1
The default timer can be made longer or shorter. To get this adjustment, contact ESI Technical Support.