Installation manual

ESI-50L Programming Manual Feature description: SMDR
K.1
Feature description:
SMDR
SMDR (station message detail reporting) call records are output in real time via an ESI phone system’s
Maintenance/SMDR serial port. Connect a standard serial printer or call accounting system to the serial port.
SMDR data will be stored temporarily if a laptop is connected for programming (five minutes after you exit
programming mode, the buffered SMDR will resume output to the serial port).
The output from the serial port is: 8 data bits, 1 stop bit, and no parity [the baud rate is selected under Function 18
(see page D.11)].
SMDR may be output in one of three formats, selected in system programming: standard, CSV, or extended.
The standard format is the default.
Standard SMDR format
ESI’s standard SMDR output format, which is compatible with the standard Panasonic
®
DBS
®
format except for
the last two (ESI-exclusive) items, is as shown below:
1 2 3 4 5 6 7 8
12345678901234567890123456789012345678901234567890123456789012345678901234567890
T MM/DD HH:MM:SS HH:MM:SS NNN XXXXXXXXXXXXXXXXXXXXXXXXXXX AAAAAAAAAA LL
Regardless of numbering plan, the columns are:
• Call type — Outbound (“O”), inbound (“I”) or transferred (“T”) at column 1.
• Date (“MM/DD”) — Begins at column 3.
• Start time (“HH:MM:SS”) — Begins at column 9.
• Duration (“HH:MM:SS”) — Begins at column 18.
• Extension number (“NNN”) — Begins at column 27.
• Digits dialed (right-justified)/Caller ID (left-justified) — Begins at column 31 (28 characters).
• Account code (“AAAA”) — Begins at column 60. (See also “SMDR format when using account codes,”
page K.5.)
• CO line number (“LL”) — Begins at column 77.
Each record is terminated with a line feed and carriage return character.