Installation manual

ESI-50L Programming Manual Function 6: Recording
I.3
Function 63: Message-on-hold (MOH) programming
MOH can be:
• A live feed from an external music source connected to the MOH connector located on the side of
the cabinet.
• One of three default, generic MOHs pre-recorded by the factory.
• A custom MOH loaded into the system by using a cassette recorder plugged into the MOH connector.
Function 631: MOH source
This selects the source for the system that will be played to callers on hold.
Code Source
590 Live external source*
591 Pre-recorded music
592 Pre-recorded with “please continue to hold”
593 Pre-recorded with “dial 0 or extension from hold”
594 Customer-recorded message on hold
595 Customer-recorded message on hold
596 Customer-recorded message on hold
597 Customer-recorded message on hold
598 Customer-recorded message on hold
599 Customer-recorded message on hold
600 Customer-recorded message on hold
601 Customer-recorded message on hold
602 Customer-recorded message on hold
* Dialing off-hold doesn’t work (can still dial off greetings and announcements).
Default: 592 (generic message-on-hold).