Installation manual

ESI-50L Programming Manual Function 3: Extension programming

F.13

Function 35: Extension button mapping

By default, the programmable feature keys’ initial state is “not programmed” (except in the case of station 100,

on which the upper left key is a day/night key). Use this function to change the programmable feature keys

system-wide. Users can later change the programmable feature key positions for their stations as part of

station programming.

Important: Future, system-wide changes made later here by the Installer will overwrite any station user programming.

When prompted, press the desired programmable feature key location, then enter the appropriate digits on the

dial pad and confirm by again pressing the same programmable feature key.

To determine how a programmable feature key is currently programmed, press the key, note how it is

programmed, and press the key again.

The keys can be programmed as follows:

CO line key

If the dialed digits are 1–16, the key will serve as a CO line key.

Note: Removing the line key appearances will set the station(s) to operate as a PBX with line access by dialing

9 (or 8 or 71–76).

Station key

If the digits entered constitute a three-digit extension number (or department, guest mailbox, etc.), the key will

become a station key providing the appropriate lamp information (See “Numbering plan selections,” page C.2).

Speed-dial key

If one enters 9 (or 8 or 71–76) plus a phone number, the key will become a speed-dial key for outside calls.

Alternatively, the user may enter the system speed-dial bin (600–699).

Feature keys

Feature keys, as listed here, cannot be programmed system-wide but must be programmed for each

individual station. Refer to “Feature key chart” (page F.15) for specific availability by ESI phone model.

• Manual day/night mode (Code 560) — Allows manual setting of the system’s mode — day, night, holiday,

or auto (in auto mode, the system follows the day/night mode tables you have programmed).

Note: The Installer or the Administrator can also change the mode and/or re-record the holiday greeting

remotely to handle unexpected closings, such as for inclement weather.

• Service observing (Code 561) — Allows authorized users to monitor others’ calls silently (e.g., in order to

aid in quality assurance of call activity).

Note: You or the Administrator must authorize service observing for a station, and you must program the

list of allowed extensions in Function 32 (page F.6).

• Headset key (Code 564) — Provides for easy connecting to/disconnecting from calls when the user is

operating in headset mode. The user presses the key to receive dial tone or to answer a ringing call; he/she

then presses the key again to disconnect from the call.

• Call forward key (Code 565 or 565XXX)

— Toggles call forwarding on and off. If the user always

forwards to the same extension, you (or the user) can program a key with both 5 6 5 and the extension

number.

• Redial key (Code 566)

— Redials the most recently dialed number, as would pressing the REDIAL fixed-

feature key.

Programmable on only the 12-Key Feature Phone.