Installation manual

ESI-50L Programming Manual Hardware overview/installation

A.2

• Support for these options:

– VIP

™

and VIP Professional — Each provides a value-added interface to an ESI system. Delivers call

control and unified messaging to Microsoft

Outlook

2000/2002/2003/2007. For details, see the VIP

Product Overview (ESI document # 0450-0608).

– VIP PC Attendant Console

— Gives the user all the features of VIP Professional plus an expanded Call

Display and 200 virtual programmable feature keys to support the busy attendant. For details, see the VIP

PC Attendant Console Product Overview (ESI document # 0450-0914).

– ESI Presence Management — Provides integrated building entry control, access control, status

indication, personal call routing, and (optionally) time and attendance management. For details, see the

ESI Presence Management Product Overview (ESI document # 0450-0794).

– ESI Cellular Management — Part of ESI Bluetooth Voice Integration, ESI Cellular Management provides

unique hardware and features to bridge the gap between cellular handsets and ESI’s line of Feature Phones.

For details, see the ESI Bluetooth Voice Integration Product Overview (ESI document # 0450-1173).

Voice mail features

• Up to six built-in voice mail ports — These are in addition to the 56 possible call-processing ports; thus,

you may build the system to its maximum for call-handling without having to balance voice mail needs versus

call-handling needs.

• Highest-grade voice quality (64-kilobit/second sampling) for voice mail and other storage of voice messages.

• Quick Groups

™

— Makes it easy to leave voice mail messages for several users.

• Quick Move

™

— Records a conversation into another user’s mailbox.

• Virtual Mailbox Key

™

allows easy monitoring of a second mailbox.

• Different mailbox types, including cascade, guest, broadcast, group, informational, and Q & A.

• Message-on-hold recordings — Up to five recordings: three prerecorded, one customized, and one live-entry.

• Message Recycle Bin (undelete) — Remembers, and can restore, each mailbox’s 10 most recently

deleted messages.

Auto attendant features

• Six levels, 100 branches — Allow you and your customer to set up a more caller-friendly answering

environment, including a company directory.

• Virtually unlimited call routing — Includes pager or cell phone notification.

Previously known as ESI PC Attendant Console.

Not available on 12-Key Feature Phone.