Installation manual

ESI-50L Programming Manual Function 3: Extension programming
F.3
4. CO line group — Assigns the extension’s ability to access one or more CO line groups (9, 8 and 71–76).
Default: 9.
5. Call forward busy/no answer for day mode — The extension is set to call forward busy/no answer to
the extension (or department) mailbox for day mode. This option is set and cannot be changed with the
exception of extension 0.
6. Call forward busy/no answer for night mode — Same as previous item, except night mode.
7. Extension page zone assignment — List the page zones (0, 1, 2, 3) that are to be included.
Default: 0 (all-page).
The overhead paging port (extension 599) can be paged along with other extensions in a zone by
including the desired page zone for extension 599.
All digital phone extensions are included in (and cannot be removed from) the all-page zone.
Analog extensions cannot be included in page zones.
Note: You must press # before the zone number.
8. Operator translation — Extension 0 (Operator) programming requires:
• Programming call forwarding for day and night mode.
• Entering the extension number to which calls are to be directed when someone dials 0.
Default: 100.
Notes: If you want more than one extension to ring when someone dials 0, you must build a department
in Function 33 (see page F.10) and enter the department in column 8 on page F.2.
If operator translation is directed to a department or branch ID, and a call to the operator is not
answered, operator call forwarding takes precedence.
Using VIP PC Attendant Console
If you’re using VIP PC Attendant Console, you must first establish an Attendant department in Function 33
(page F.10). Here in Function 31, set extension 0 to ring the Attendant department. This will let calls appear in
VIP PC Attendant Console’s Incoming Calls and Holding Calls views.
Example: Ext. Type Name CO Pg. zones CF day CF night [Ext.]
0 Attendant ID 1 MB100 X281
100 DIGITAL Attendant A 9 0, 1 MB502 MB100 X281
101 DIGITAL Attendant A 9 0, 1 MB502 MB100 X281
102 DIGITAL Attendant B 8 2, 3 MB503 MB102 X282
103 DIGITAL Attendant B 8 2, 3 MB503 MB103 X282
Note: For more information on installing and using the optional VIP PC Attendant Console application, see the
VIP Setup and User’s Guide (ESI # 0450-0513).