User`s guide

User’s Guide ESI Feature Phone operation
E.5
Transferring an outside call . . .
. . . to another station
Blind transfer
1. While connected to an outside call, press a station key (or press TRANSFER and then dial the
extension number).
2. Hang up immediately to perform a blind transfer.
Note: If the called person does not answer, the caller will be forwarded to the Integrated Answering Machine.
Supervised transfer — announcing the caller to the called person
1. Do not hang up (as in “Blind transfer,” above); instead, wait until the called person answers.
2. Announce the caller (e. g., “Hello; I have Bill on the line and I’m transferring him to you now.”)
3. Hang up.
Note: If the transferred-to person does not answer in step 1, press the station key again or press FLASH
to be reconnected to the original caller.
. . . to the mailbox
1. Press VOICE MAIL and the appropriate station key programmed for 501 — or, if your phone has
no station key programmed for this destination, press VOICE MAIL and TRANSFER, and then
dial 5 0 1.
2. You and the caller will be connected to the mailbox greeting. Hang up immediately.
Note: Regardless of when you hang up, the caller will hear the entire greeting. To insure the privacy of the
message, you will automatically be disconnected at the record tone.