User`s guide

Integrated Answering Machine operation User’s Guide
D.4
Retrieving messages from an off-premises location
You can pick up messages when away from the office or from an analog station. Since the display is not
available to you, message handling will operate slightly differently.
To retrieve a message from a remote location:
1. Dial into the system.
2. When the operator or another user answers your call, have them transfer you by pressing VOICE
MAIL and hanging up. You will hear the mailbox greeting. Press 8 # to hear the messages.
3. If no one answers and the mailbox greeting plays, press 8 # to hear the messages.
4. If required, enter your password.
5. The ESI phone system will announce the number of new and old messages, and will start
playback of messages starting with the oldest new message and continue until all messages and
recordings have played or you press  to disconnect.
Additional functions available during off-premises voice mail message retrieval
Key Function Description
2 Hear time/date
Pauses the message, plays the time/date when the message was left and resumes.
5
Access user
programming
Access certain user-programmable features.
Note: Fast forward is not available from a remote location.
7 Delete
Deletes the current message.
9 Save Saves the current message as Old.
0 Operator
Transfers you to the operator.

Disconnect Disconnects you from the system. Always press  before hanging up (if you press it
during message playback, the system will save the playing message and any other
currently unsaved messages in your mailbox).