User`s guide
User’s Guide Integrated Answering Machine operation
D.3
Retrieving voice mail messages from the mailbox
1. Press VOICE MAIL.
2. Enter your password if required (you may change the requirement for a password in user
programming menu 5; see "Password” on page C.4).
3. The ESI phone system will start playback of messages with the oldest new message and continue
until all messages are played. The display will show the origination of the message, the countdown
duration of the message, whether new or old, and the time/date of when the message was left.
24-Key
Feature
Phone
4. At the end of each message, the ESI phone system prompts you for instructions (see the chart,
“Keys’ functions during voice mail message retrieval,” below). Once you’ve learned these prompts,
you can proceed more rapidly by pressing one of the appropriate keys any time during a message
or during a prompt.
Note: If, while picking up messages, you receive a call-waiting tone, hang up. When your phone rings, lift
the handset and you will be connected to the waiting call. Alternatively, you may simply press the
hook switch when you hear the call-waiting tone; this automatically connects you to the waiting call
without your having to first hang up, then pick back up, the handset.
5. To exit playback of messages, simply hang up your phone.
Note: If you hang up during playback of a message, the system saves that message and all others are
not deleted.
Key functions during voice mail message retrieval from an ESI Feature Phone
Key Function name Description
4 Back up (rewind)
• If pressed during message playback, rewinds 4 seconds
for each key-press.
• If pressed after the playback has finished, returns to
beginning of message.
7 Delete Deletes the message from the mailbox (see “Message
Recycle Bin,” page D.6).
9 Save Saves the message (it will play as an old message the
next time you retrieve messages).
FLASH/RDL Auto-callback Exits your mailbox without erasing the message, and then
automatically dials the number.
1
(Not available from an analog phone or off-premises location.)
ESI-DEX Store If Caller ID is present, saves to your Personal Dex for later
use.
(Not available from a 12-Key Feature Phone, an analog phone, or
a off-premises location.)
1
A local call may not be dialed correctly depending on the limitations of the local dialing plan. You may need to dial some of these
calls manually.