User`s guide

User’s Guide Analog stations
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Analog stations
If your station has been installed as an analog station, it will be able to use only a standard-type
telephone. Because the phone isn’t digitally integrated to the phone system (like the ESI Feature
Phones), its operation and capabilities will be different.
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Tip: To use a cordless phone in conjunction with an ESI Feature Phone, program a programmable feature key
(or use CFWD) to easily forward calls to the cordless phone when out of your office. Have the Installer
program the cordless phone’s station programming to forward calls not sent to the mailbox associated
with your ESI Feature Phone.
FLASH
A flash-hook, or FLASH — a momentary break in the connection — is required to perform many of the
station operations below. You can generate a FLASH by momentarily depressing the hook switch (or, if
your phone is so equipped, press the special key on your phone).
Placing calls
When you first lift the handset you will hear internal dial tone. Dial 9 (or 8 or 71–76) to access an outside
line and dial the number. To place an internal call, simply dial the extension number, department
number, etc.
Transferring calls
Transferring outside calls
While connected to an outside call, FLASH and dial the extension number. Hang up immediately to
perform a blind transfer, wait until the called person answers, announce the caller and then hang up. If
the transferred-to person does not answer, FLASH to be reconnected to the original caller.
Transferring a call to a mailbox
To transfer an outside caller to another user’s mailbox, FLASH and dial # and the mailbox number. You and
the caller will be connected to that user’s personal greeting. You may choose to hang up immediately or
listen to a portion of the personal greeting to assure yourself that you have placed the caller into the
correct mailbox. If not, FLASH to exit the mailbox and be reconnected to the original caller.
Note: Regardless of when you hang up, the caller will hear the entire personal greeting. To insure the privacy
of the message, you will automatically be disconnected at the record tone.
Transferring a call to the main greeting
To transfer an outside caller to the main greeting, FLASH, dial # and hang up.
Transferring a user to his/her mailbox
To transfer to his/her mailbox a user who's calling from the outside to pick up messages, FLASH, dial ,
and the appropriate mailbox number and hang up.
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If you're not sure about the installation of your station, contact your administrator.