User`s guide

Table of contents
User’s Guide introduction .......................................................................................................................................A.1
48-Key Feature Phone ................................................................................................................................................................................A.2
24-Key Feature Phone ................................................................................................................................................................................A.4
12-Key Feature Phone ................................................................................................................................................................................A.5
Connecting your ESI phone ........................................................................................................................................................................A.6
Help mode (Verbal User Guide) ..............................................................................................................................B.1
User programming: An introduction......................................................................................................................C.1
User programming menu ............................................................................................................................................................................C.1
Voice mail operation ................................................................................................................................................D.1
VOICE MAIL key..........................................................................................................................................................................................D.1
Personal greetings .......................................................................................................................................................................................D.1
Leaving messages . . ..................................................................................................................................................................................D.2
AutoPage ......................................................................................................................................................................................................D.3
Moving and deleting a message.................................................................................................................................................................D.3
Off-premises “reach me”..............................................................................................................................................................................D.3
Message retrieval.........................................................................................................................................................................................D.4
Live recording ...............................................................................................................................................................................................D.7
Off-premises message delivery ..................................................................................................................................................................D.8
Message Recycle Bin (un-delete)...............................................................................................................................................................D.9
Status indicator lamp....................................................................................................................................................................................D.9
Optional voice mail feature: Guest mailboxes ........................................................................................................................................ D.10
Optional voice mail feature: Group/broadcast mailboxes...................................................................................................................... D.12
Optional voice mail feature: Cascade paging mailboxes....................................................................................................................... D.13
Optional voice mail feature: Q & A mailboxes ........................................................................................................................................ D.14
ESI Feature Phone operation..................................................................................................................................E.1
Display...........................................................................................................................................................................................................E.1
Caller ID ........................................................................................................................................................................................................E.1
Keys...............................................................................................................................................................................................................E.2
Dial tone ........................................................................................................................................................................................................E.3
Basic phone use...........................................................................................................................................................................................E.3
Direct station selection.................................................................................................................................................................................E.4
Transferring an outside call . . . ...................................................................................................................................................................E.5
Conference calling .......................................................................................................................................................................................E.6
Call forwarding..............................................................................................................................................................................................E.7
Call waiting....................................................................................................................................................................................................E.7
Hold/exclusive hold operation .....................................................................................................................................................................E.8
Paging .........................................................................................................................................................................................................E.10
Call pickup ..................................................................................................................................................................................................E.10
Optional features ........................................................................................................................................................................................E.11
Special keys .............................................................................................................................................................. F.1
Esi-Dex.......................................................................................................................................................................................................... F.1
Override ring ................................................................................................................................................................................................. F.9
Message monitor mode (live call screening) ........................................................................................................................................... F.10
Personal greeting reminder ....................................................................................................................................................................... F.10
Headset operation...................................................................................................................................................................................... F.10
Outside dial tone preference ..................................................................................................................................................................... F.10
Line keys......................................................................................................................................................................................................F.11
Optional features .........................................................................................................................................................................................F.11
Remote IP Feature Phone....................................................................................................................................... G.1
1. Channel availability display .................................................................................................................................................................... G.1
2. Channel queue display........................................................................................................................................................................... G.1
3. Paging limitation ...................................................................................................................................................................................... G.1
4. No 911/emergency calls ......................................................................................................................................................................... G.1
Troubleshooting........................................................................................................................................................................................... G.2
Using Esi-Link...........................................................................................................................................................H.1
Overview .......................................................................................................................................................................................................H.1
Location Keys ...............................................................................................................................................................................................H.1
Programmable feature keys and Esi-Link: an introduction.......................................................................................................................H.2
Dialing an Esi-Link location .........................................................................................................................................................................H.3
Using feature keys with Esi-Link .................................................................................................................................................................H.4
Other Esi-Link features ................................................................................................................................................................................H.7
Dialing into an ESI IP Gateway...................................................................................................................................................................H.9