User guide

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methods) and the resulting index value determines whether a message is spam or not.
Antispam protection in ESET Smart Security allows you to set different parameters to work with mailing lists. Options
are as follows:
Start email client antispam protection automatically – Activates/deactivates email client antispam protection.
Message processing
Add text to email subject – Enables you to add a custom prefix string to the subject line of messages that have been
classified as spam. The default is "[SPAM]".
Move messages to spam folder – When enabled, spam messages will be moved to the default junk email folder.
Use the folder – This option moves spam to a user-defined folder.
Mark spam messages as read – Choose this option to automatically mark spam as read. It will help you to focus your
attention on "clean" messages.
Mark reclassified messages as unread – Messages originally classified as spam, but later marked as “clean" will be
displayed as unread.
Spam score logging
The ESET Smart Security Antispam engine assigns a spam score to every scanned message. The message will be
recorded in the antispam log (ESET Smart Security > Tools > Log files > Antispam protection).
Do not write – The Score cell in the Antispam protection log will be empty.
Write only reclassified messages and messages marked as SPAM – Use this option if you wish to record a spam
score for messages marked as SPAM.
Write all messages – All messages will be recorded to the log with a spam score.
Start email client antispam protection automatically – When enabled, antispam protection will be automatically
activated at system startup.
Enable advanced antispam control – Additional antispam databases will be downloaded, increasing antispam
capabilities and producing better results.
ESET Smart Security supports Antispam protection for Microsoft Outlook, Outlook Express, Windows Mail, Windows
Live Mail and Mozilla Thunderbird.
4.3.1.4.1 Adding addresses to whitelist and blacklist
Email addresses belonging to people you communicate with frequently can be added to the whitelist to ensure that no
message originating from a whitelist address is ever classified as spam. Known spam addresses can be added to the
blacklist and always be classified as spam. To add a new address to the whitelist or blacklist, right-click the email and
select ESET Smart Security > Add to Whitelist or Add to Blacklist, or click the Trusted address or Spam address
button in the ESET Smart Security Antispam toolbar in your email client.
Similarly, this process applies to spam addresses. If an email address is listed on the blacklist, each email message which
arrives from that address is classified as spam.
4.3.1.4.2 Marking messages as spam
Any message viewed in your email client can be marked as spam. To do so, right-click the message and click ESET
Smart Security > Reclassify selected messages as spam, or click Spam address in the ESET Smart Security Antispam
toolbar located in the upper section of your email client.
Reclassified messages are automatically moved to the SPAM folder, but the sender's email address is not added to the
Blacklist. Similarly, messages can be classified as “not spam”. If messages from the Junk E-mail folder are classified as
not spam, they are moved to their original folder. Marking a message as not spam does not automatically add the
sender's address to the Whitelist.