User guide

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It is possible to disable the web/email/antispam protection module temporarily by clicking Enabled.
Configure ... – Opens web/email/antispam protection advanced settings.
User's Whitelist – Opens a dialog window where you can add, edit or delete email addresses that are considered safe.
Email messages received from addresses listed in the Whitelist will not be scanned for spam.
User's Blacklist – Opens a dialog window where you can add, edit or delete email addresses that are considered
unsafe. Email messages received from addresses listed in the Blacklist will be assessed as spam.
User's Exceptions list – Opens a dialog window where you can add, edit or delete email addresses that may be
spoofed and used for sending spam. Email messages received from addresses listed in the Exception list will always be
scanned for spam. By default, the Exception list contains all email addresses from existing email client accounts.
4.3.1 Email client protection
Email protection provides control of email communication received through the POP3 and IMAP protocols. Using the
plug-in for Microsoft Outlook and other e-mail clients, ESET Smart Security provides control of all communications from
the email client (POP3, MAPI, IMAP, HTTP). When examining incoming messages, the program uses all the advanced
scanning methods provided by the ThreatSense scanning engine. This means that detection of malicious programs
takes place even before being matched against the virus signature database. Scanning of POP3 and IMAP protocol
communications is independent of the email client used.
The options for this functionality are available through Advanced setup > Web and email > Email client protection.
ThreatSense engine parameter setup – The advanced virus scanner setup enables you to configure scan targets,
detection methods, etc. Click Setup... to display the detailed virus scanner setup window.
After an email has been checked, a notification with the scan result can be appended to the message. You can select to
Append tag messages to received and read mail, as well as Append tag messages to sent mail. The tag messages
cannot be relied on without question, since they may be omitted in problematic HTML messages or can be forged by
some viruses. The tag messages can be added to received and read email, to sent email, or both. The available options
are:
Never – No tag messages will be added at all.
To infected email only – Only messages containing malicious software will be marked as checked (default).
To all scanned email – The program will append messages to all scanned email.
Append note to the subject of received and read/sent infected email – Select this checkbox if you want email
protection to include a virus warning in the subject of an infected email. This feature allows for simple, subject-based
filtering of infected emails (if supported by your email program). It also increases the level of credibility for the recipient
and, if an infiltration is detected, provides valuable information about the threat level of a given email or sender.
Template added to the subject of infected email – Edit this template if you wish to modify the subject prefix format
of an infected email. This function will replace the message subject "Hello" with a given prefix value "[virus]" to the
following format: "[virus] Hello". The variable %VIRUSNAME% represents the detected threat.
4.3.1.1 Integration with email clients
Integration of ESET Smart Security with email clients increases the level of active protection against malicious code in
email messages. If your email client is supported, this integration can be enabled in ESET Smart Security. If integration is
activated, the ESET Smart Security toolbar is inserted directly into the email client, allowing for more efficient email
protection. The integration settings are available through Setup > Enter advanced setup... > Web and email > Email
client protection > Email client integration.
Email clients that are currently supported include Microsoft Outlook, Outlook Express, Windows Mail, Windows Live
Mail and Mozilla Thunderbird. For a complete list of supported email clients and their versions, refer to the following
ESET Knowledgebase article.
Select the checkbox next to Disable checking upon inbox content change if you are experiencing a system slowdown
when working with your email client. This can occur when retrieving email from the Kerio Outlook Connector Store.
Even if integration is not enabled, email communication is still protected by the email client protection module (POP3,
IMAP).