Installation guide

NOD32 Installation Guide

Submitting a sample le to ESET

NOD32 uses ThreatSense.Net™ Early Warning System. This system

enables the evaluation of les which may have been agged as suspicious

by NOD32. It assists the user to submit such les to ESET’s analysts, if

this is desirable. ThreatSense.Net™ is enabled by default, but will prompt

the user before submitting any les. The process can also be completely

automated, or disabled if not required.

The system also includes collection and submission of anonymous

statistical data about detected inltrations which enables ESET, the vendor,

to watch and evaluate the progress and severity of the spreading of

particular threats.

For disabling, enabling and further

control over the ThreatSense.Net™

Early Warning System, you can go to the

NOD32 Control Center > NOD32 System

Tools > NOD32 System Setup and click

on Setup in the right hand window. In the

next window, go to the ThreatSense.Net™

tab and click ‘Advanced settings...’ and

you’ll see another window like this

for further conguration.

The Exclusion Filter has a few common

le extension names included (ie: Word

Document, Excel Spreadsheet, etc.) to

prevent accidental disclosure of private

information to ESET. You can add or

remove specic le names if you desire.

There may still be occasions when you wish to submit a sample le

manually. First check the ‘Quarantine’ box before cleaning, renaming, or

deleting the suspect le. The quarantine process saves a copy of the le

in an encrypted and non-executable form, so no-one will be accidentally

infected while moving the le, or sending it via email. The quarantined les

are (by default) saved to “C:\Program Files\ESET\infected\ ”. Files

should not be submitted manually once NOD32 has evaluated them as

suitable for analysis and submitted them automatically.

To submit a quarantined le, simply go to NOD32 Control Center and then

to the ‘NOD32 System Tools’ section. In this section is the ‘Quarantine’ sub-

section and in the right hand window you’ll see a list of the les you have

quarantined. Simply highlight the entry, or entries, you wish and then click

the ‘Submit for analysis’ button below the window.

For more information on how to manually submit suspicious les follow the

instructions here: http://www.ESET.com/support/faq1.php?id=1110