Installation manual

ManualsBrandsESET ManualsComputer equipmentMAIL SECURITY 4 - V4.2 FOR MICROSOFT EXCHANGE SERVER

Contents

..................................................5

Introduction1.

........................................................................5What's new in version 4.3 ?1.1

........................................................................5System requirements1.2

........................................................................6Methods used1.3

...........................................................................6Mailbox scanning via VSAPI1.3.1

...........................................................................6Message filtering on the SMTP server level1.3.2

........................................................................6Types of protection1.4

...........................................................................6Antivirus protection1.4.1

...........................................................................6Antispam protection1.4.2

...........................................................................7Application of user-defined rules1.4.3

........................................................................7User interface1.5

..................................................8

Installation2.

........................................................................8Typical Installation2.1

........................................................................9Custom Installation2.2

........................................................................11Terminal Server2.3

........................................................................11Upgrading to a newer version2.4

........................................................................12Installation in a clustered environment2.5

........................................................................14License2.6

........................................................................16Post-Installation Configuration2.7

..................................................19

ESET Mail Security - Microsoft Exchange

Server protection

........................................................................19General settings3.1

...........................................................................19Microsoft Exchange Server3.1.1

..........................................................................19

VSAPI (Virus-Scanning Application Programming

Interface)

3.1.1.1

..........................................................................19Transport Agent3.1.1.2

...........................................................................20Rules3.1.2

..........................................................................21Adding new rules3.1.2.1

..........................................................................22Actions taken when applying rules3.1.2.2

...........................................................................23Log files3.1.3

...........................................................................24Message quarantine3.1.4

..........................................................................25Adding a new quarantine rule3.1.4.1

...........................................................................25Performance3.1.5

........................................................................26Antivirus and antispyware settings3.2

...........................................................................26Microsoft Exchange Server3.2.1

..........................................................................27

Virus-Scanning Application Programming Interface

(VSAPI)

3.2.1.1

............................................................................27Microsoft Exchange Server 5.5 (VSAPI 1.0)3.2.1.1.1

.........................................................................27Actions3.2.1.1.1.1

.........................................................................27Performance3.2.1.1.1.2

............................................................................27Microsoft Exchange Server 2000 (VSAPI 2.0)3.2.1.1.2

.........................................................................28Actions3.2.1.1.2.1

.........................................................................28Performance3.2.1.1.2.2

............................................................................29Microsoft Exchange Server 2003 (VSAPI 2.5)3.2.1.1.3

.........................................................................29Actions3.2.1.1.3.1

.........................................................................30Performance3.2.1.1.3.2

............................................................................30Microsoft Exchange Server 2007/2010 (VSAPI 2.6)3.2.1.1.4

.........................................................................31Actions3.2.1.1.4.1

.........................................................................31Performance3.2.1.1.4.2

............................................................................32Transport Agent3.2.1.1.5

...........................................................................33Actions3.2.2

...........................................................................33Alerts and notifications3.2.3

...........................................................................34Automatic exclusions3.2.4

........................................................................35Antispam protection3.3

...........................................................................36Microsoft Exchange Server3.3.1

..........................................................................36Transport Agent3.3.1.1

...........................................................................37Antispam engine3.3.2

..........................................................................38Antispam engine parameter setup3.3.2.1

............................................................................40Configuration file3.3.2.1.1

...........................................................................44Alerts and notifications3.3.3

........................................................................45FAQ3.4

..................................................48

ESET Mail Security - Server protection4.

........................................................................48Antivirus and antispyware protection4.1

...........................................................................48Real-time file system protection4.1.1

..........................................................................48Control setup4.1.1.1

............................................................................49Media to scan4.1.1.1.1

............................................................................49Scan on (Event-triggered scanning)4.1.1.1.2

............................................................................49Advanced scan options4.1.1.1.3

..........................................................................49Cleaning levels4.1.1.2

..........................................................................50When to modify real-time protection configuration4.1.1.3

..........................................................................50Checking real-time protection4.1.1.4

..........................................................................50What to do if real-time protection does not work4.1.1.5

...........................................................................51Email client protection4.1.2

..........................................................................51POP3 checking4.1.2.1

............................................................................52Compatibility4.1.2.1.1

..........................................................................53Integration with email clients4.1.2.2

............................................................................54Appending tag messages to email body4.1.2.2.1

..........................................................................54Removing infiltrations4.1.2.3

...........................................................................55Web access protection4.1.3

..........................................................................55HTTP, HTTPs4.1.3.1

............................................................................56Address management4.1.3.1.1

............................................................................57Active mode4.1.3.1.2

...........................................................................58On-demand computer scan4.1.4

..........................................................................59Type of scan4.1.4.1

............................................................................59Smart scan4.1.4.1.1

............................................................................59Custom scan4.1.4.1.2

..........................................................................60Scan targets4.1.4.2

..........................................................................60Scan profiles4.1.4.3

...........................................................................61Performance4.1.5

...........................................................................61Protocol filtering4.1.6

..........................................................................61SSL4.1.6.1

............................................................................62Trusted certificates4.1.6.1.1

............................................................................62Excluded certificates4.1.6.1.2

...........................................................................62ThreatSense engine parameters setup4.1.7

..........................................................................63Objects setup4.1.7.1

..........................................................................63Options4.1.7.2

..........................................................................64Cleaning4.1.7.3

..........................................................................65Extensions4.1.7.4

..........................................................................65Limits4.1.7.5

..........................................................................66Other4.1.7.6

...........................................................................66An infiltration is detected4.1.8

........................................................................67Updating the program4.2

...........................................................................69Update setup4.2.1

..........................................................................70Update profiles4.2.1.1

..........................................................................70Advanced update setup4.2.1.2

............................................................................71Update mode4.2.1.2.1

............................................................................72Proxy server4.2.1.2.2

............................................................................74Connecting to the LAN4.2.1.2.3

............................................................................75Creating update copies - Mirror4.2.1.2.4

.........................................................................76Updating from the Mirror4.2.1.2.4.1

.........................................................................77Troubleshooting Mirror update problems4.2.1.2.4.2

...........................................................................77How to create update tasks4.2.2

........................................................................78Scheduler4.3

...........................................................................78Purpose of scheduling tasks4.3.1

...........................................................................79Creating new tasks4.3.2

........................................................................80Quarantine4.4

...........................................................................80Quarantining files4.4.1

...........................................................................80Restoring from Quarantine4.4.2

...........................................................................81Submitting file from Quarantine4.4.3

........................................................................82Log files4.5

...........................................................................86Log filtering4.5.1

...........................................................................87Find in log4.5.2

...........................................................................89Log maintenance4.5.3

........................................................................89ESET SysInspector4.6

...........................................................................89Introduction to ESET SysInspector4.6.1

..........................................................................90Starting ESET SysInspector4.6.1.1