Installation manual

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files for analysis does not affect submission of statistical information which is configured in its own setup (see
section Statistics ).
When to submit – By default, the As soon as possible option is selected for suspicious files to be sent to ESET‘s
Threat Lab. This is recommended if a permanent Internet connection is available and suspicious files can be
delivered without delay. Select the During update option for suspicious files to uploaded to ThreatSense.Net during
the next update.
Exclusion filter – The Exclusion filter allows you to exclude certain files/folders from submission. For example, it
may be useful to exclude files which may carry confidential information, such as documents or spreadsheets. The
most common file types are excluded by default (.doc, etc.). You can add to the list of excluded files if desired.
Contact email – Your Contact email [optional] can sent with any suspicious files and may be used to contact you
if further information is required for analysis. Please note that you will not receive a response from ESET unless
more information is needed.
4.11.2 Statistics
The ThreatSense.Net Early Warning System collects anonymous information about your computer related to newly
detected threats. This information may include the name of the infiltration, the date and time it was detected, the
ESET security product version, your operating system version and the location setting. The statistics are typically
delivered to ESET‘s servers once or twice a day.
Below is an example of a statistical package submitted:
# utc_time=2005-04-14 07:21:28
# country=“Slovakia“
# language=“ENGLISH“
# osver=5.1.2600 NT
# engine=5417
# components=2.50.2
# moduleid=0x4e4f4d41
# filesize=28368
# filename=C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\C14J8NS7\rdgFR1463[1].exe
When to submit – You can define when the statistical information will be submitted. If you choose to submit As
soon as possible statistical information will be sent immediately after it is created. This setting is suitable if a
permanent Internet connection is available. If the During update option is selected, statistical information will be
submitted collectively during the next update.
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