User Manual

The yellow icon is displayed if Firewall is set to
block all network traffic, Parental Control does not
have all local accounts set up or your ESET Cyber
Security Pro license is due to expire soon.
The red icon is displayed if one of the modules
(Firewall, Real-time, Web access or Email
protection) is disabled or malfunctioning. Since the
proper functioning of these modules is vital to your
system’s security, we recommend enabling inactive
modules immediately.
Resolving issues
ESET technical support specialists are ready to
assist you in resolving any issues you may have.
Before contacting technical support, we strongly
recommend that you read the related topic in the
product documentation (user guide, in-product help
file) or search for a solution on the ESET website.
For solutions to specific issues or questions about
features and products, visit our Knowledgebase at:
http://kb.eset.com
To c ontac t ESET technical support, use the web form
available at:
www.eset.com/support/contact
Submitting a technical support query
In the event of a problem, contact ESET technical
support using the query submission form integrated
into the program. In the Help section, select In-
product form (recommended)....