User Manual

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9.5 Live Grid
The Live Grid Early Warning System keeps ESET immediately
and continuously informed about new infiltrations. The
bidirectional Live Grid Early Warning System has a single
purpose – to improve the protection that we can offer you.
The best way to ensure that we see new threats as soon as
they appear is to “link“ to as many of our customers as
possible and use them as our threat scouts. There are two
options:
1. You can choose not to enable the Live Grid Early Warning
System. You will not lose any functionality from your
software, and you will still receive the best protection that
we offer.
2. You can configure the Live Grid Early Warning System to
submit anonymous information about new threats and
where new threatening code is contained. This information
can be sent to ESET for detailed analysis. Studying these
threats will help ESET update its database of threats and
improve the program's threat detection ability.
The Live Grid Early Warning System will collect information
about your computer related to newly-detected threats. This
information may include a sample or copy of the file in which
the threat appeared, the path to that file, the filename, the
date and time, the process by which the threat appeared on
your computer and information about your computer‘s
operating system.
While there is a chance this may occasionally disclose some
information about you or your computer (usernames in a
directory path, etc.) to the ESET Threat Lab, this information
will not be used for ANY purpose other than to help us
respond immediately to new threats.
To access Live Grid setup from the main menu, click Setup >
Enter application preferences ... (or press cmd-, ) > Live Grid.
Select Enable Live Grid Early Warning System to activate Live
Grid and then click Setup... located next to Advanced Options.
9.5.1 Live Grid setup
By default, ESET Cyber Security is configured to submit
suspicious files to the ESET Threat Lab for detailed analysis. If
you do not wish to submit these files automatically, deselect
Submission of Suspicious Files.
If you find a suspicious file, you can submit it to our Threat Lab
for analysis. To do so, click Tools > Submit file for analysis
from the main program window. If it is a malicious application,
its signature will be added to the next virus signature database
update.
Submission of Anonymous Statistical Information – The ESET
Live Grid Early Warning System collects anonymous
information about your computer related to newly detected
threats. This information includes the name of the infiltration,
the date and time it was detected, the ESET security product
version, your operating system version and the location
setting. These statistics are typically delivered to ESET servers
once or twice daily.
Below is an example of a statistical package submitted:
# utc_time=2005-04-14 07:21:28
# country=“Slovakia“
# language=“ENGLISH“
# osver=9.5.0
# engine=5417
# components=2.50.2
# moduleid=0x4e4f4d41
# filesize=28368
# filename=Users/UserOne/Documents/Incoming/rdgFR1463
[1].zip
Exclusion Filter – This option allows you to exclude certain file
types from submission. For example, it may be useful to
exclude files which may carry confidential information, such as
documents or spreadsheets. The most common file types are
excluded by default (.doc, .rtf etc.). You can add file types to
the list of excluded files.
Contact Email (optional) – Your email address will be used if
further information is required for analysis. Please note that
you will not receive a response from ESET unless more
information is needed.
10. User interface
The user interface configuration options allow you to adjust
the working environment to fit your needs. These options are
accessible from the main menu by clicking Setup > Enter
application preferences ... (or press cmd-, ) > Interface.
To display the ESET Cyber Security splash screen at system
startup, select Show splash-screen at startup.
Present application in Dock allows you to display the ESET
Cyber Security icon in the Mac OS Dock and switch between
ESET Cyber Security and other running applications by
pressing cmd-tab . Changes take effect after you restart ESET
Cyber Security (usually triggered by computer restart).
The Use standard menu option allows you to use certain
keyboard shortcuts (see Keyboard shortcuts ) and see
standard menu items (User interface, Setup and Tools) on the
Mac OS menu bar (top of the screen).
To enable tooltips for certain options of ESET Cyber Security,
select Show tooltips.
Show hidden files allows you to see and select hidden files in
the Scan Targets setup of a Computer scan.
10.1 Alerts and notifications
The Alerts and notifications section allows you to configure
how threat alerts and system notifications are handled by
ESET Cyber Security.
Disabling Display alerts will disable all alert windows and is
only recommended in specific situations. For most users, we
recommend that this option be left on its default setting
(enabled).
Selecting Display notifications on desktop will cause alert
windows that do not require user interaction to display on the
desktop (in the upper-right corner of your screen by default).
You can define the period for which a notification will be
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