Operating instructions

Dole – Drivers Reference Manual
Page 49
could not be returned safely. An M&R representative will inspect the tire or other evidence
prior to reimbursement to the carrier. If it is determined that the tire failure was due to having
been run flat or damaged through abuse or negligence, the carrier will be responsible for the
tire replacement cost.
6.3 Terminal Procedures for Tire Purchases
Procedures to be followed by our carriers for the purchase of replacement tires are outlined
below for each Dole terminal:
6.3.1 Wilmington, Delaware
Tire replacement procedures for the Wilmington terminal are as follows:
Drivers are responsible for replacing failed tires with a comparable new trailer tire (low
profile 275/80 R 22.5 or 11XR22.5 as appropriate). Dole’s tire of choice is the Yokohama
RY-587, available at most major tire service centers and all TCI tire stores. Dole’s second
choice is the Michelin XT-1 new tire. Drivers are encouraged to contact TCI vendors for
assistance with tire repair or replacement whenever possible.
When notifying the Wilmington M&R Department of a tire replacement, the driver must
provide the following information:
Carrier
Drivers name
Container chassis and genset numbers
Location of failure: (city and state)
Service center performing tire service
Repairs performed: (tire replacement information)
Cost of tire services
The driver will then be provided with a Road Call Reference Number for the carrier’s
records.
Upon returning to the Wilmington terminal, the driver must contact an M&R supervisor for
inspection of the returned tire for failure analysis. The driver will then be given a receipt for
the failed tire.
The following documents and information must accompany all Carrier invoices directed to
Dole Fresh Fruit Company for tire service payment.
- Road call reference number issued for tire services.
- A copy of the vendors invoice for tire services.
- A copy of the parts receipt issued to the driver.
- Unit numbers for container, chassis and genset for each repair.