User manual

ManualsBrandsEscene ManualsComputer equipmentWS620

www.escene.cn/en/

Escene Communication

2xx

xxxx

Series

SeriesSeries

Series

IP Phone

IP PhoneIP Phone

IP Phone

User Manual

User ManualUser Manual

User Manual

(firmware :V1.0.7.4)

Summary of content (66 pages)

PAGE 1
2xx Series IP Phone User Manual (firmware :V1.0.7.4) Escene Communication Co.Ltd www.escene.
PAGE 2
Tables of Contents 1.Getting Started ............................................................................................................................... 4 About......................................................................................................................................... 4 Feature Highlights:.................................................................................................................... 4 Technical Features.........................................
PAGE 3
Phone Setting .................................................................................................................. 40 VLAN Setting ................................................................................................................. 44 VPN Setting .................................................................................................................... 45 Dial Plan setting .................................................................................................
PAGE 4
2xx Series IP Phone 1.Getting Started About 2xx Series is next-generation 2-line SIP phone, dual 10/100Mbps auto-sensing Ethernet port with integrated PoE. The 2xx SERIES offers excellent voice clarity, call transfer, multi-party conferences, voice mail, Do Not Disturb and Headset etc.
PAGE 5
2xx Series IP Phone Network Voice Function APP 2×RJ45 10/100M Ethernet Interfaces (LAN/PC) IP Assignment: static IP, DHCP, PPPoE PC port support Bridge and Router DNS SRV,STUN, VPN(L2TP), VLAN/QoS STUN,DTMF(In-band/RFC2833/SIP INFO) Hands-free model available by Full-duplex Separated 9 Level Volume Adjustment Always Forward, Busy Forward, No-answer Forward Hotline line (Immediately/Delay) Call Waiting, Call Queuing Call Forward, Call Transfer, Call Holding, Call Pickup, *Callback Redial Phone directo
PAGE 6
2xx Series IP Phone Operating Humidity: 10%~90% Size:206mm*166mm*59mm Net weight: 1.07kg Certifications 、、、、、、、、 CE FCC RoHS Avaya Broadsoft Alcatel Yeastar Digium Metaswitch etc. Note: “*” Sign means function has not been published yet. www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.
PAGE 7
2xx Series IP Phone 2.Connecting Your Phone Your system administrator will likely connect your new 2xx Series IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone.
PAGE 8
2xx Series IP Phone 3.Phone overview Understanding Buttons and Hardware ou can identify buttons and hardware on your 2xx Series from figure 3.1. Figure 3.1 2xx Series Item Description 1 Message button: Auto-dials your voice message service. 2 SIP line with VOIP or PSTN. 3 Headset button: Toggles the headset on or off. When the headset is on, the light is red 4 MENU 5 0-9 ，*，# . Menu button: Allows you to scroll through menus. Basic Call Handling: press “#” send out a call by default.
PAGE 9
6 2xx Series IP Phone Navigation Allows you to scroll through menus and highlight items. When the button phone is on-hook, it becomes a shortcut key as follow: ， “Up”: Adjust ring volume operate with the “down” button “Down”: Open “Missed Calls” list: “Left”: Open “Received Calls” list; “Right”: Open “Dialed Numbers” list. 7 OK OK button: To confirm the action. 8 C Back button: Return to the standby interface.
PAGE 10
2xx Series IP Phone Understanding Phone Screen Features This is what your main phone screen might look like: Figure 3.3 2xx Series Phone LCD ③ 2 ○ 1 ○ Screen displays 1 Date Functions （，（， Show current date You can set with different sources the more 7. Web Setting) 2 Time Show current time You can set with different sources the more 7. Web Setting) 3 Line status Show the phone line status: 1) : Disconnect into network. 2) : Only Peer-to-Peer call.
PAGE 11
2xx Series IP Phone 4.Basic Call Handling You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information. Note: The bold type of the following text in table signifies the phone's button. Placing a Call Here are some easy ways to place a call on SayHi IP Phone: If you want to...
PAGE 12
2xx Series IP Phone Answering a Call You can answer a call by simply lifting the handset, or you can use other options if they are available on 2xx Series. If you want to... Answer with Then...
PAGE 13
2xx Series IP Phone Using Hold and Resume (Switch Calling Line) You can hold and resume calls. If you want to... Then... Put a call on hold Press HOLD button Resume a call Press HOLD button Tips • Engaging the Hold feature typically generates music or a beeping tone. Transfer Calls Transfer redirects a connected call. The target is the number to which you want to transfer the call. If you want to... Then...
PAGE 14
2xx Series IP Phone (select line) “Enable” --2) All enabled line on the phone would changes to status. Press MENU or OK button > “Function setting” > “DND” >(select Disable DND line) “Disable” 3-way Conference You can establish a three-party conference, during the conversation three phone parties can communicate with each other. If you want to... Then...
PAGE 15
2xx Series IP Phone 5.Advanced Call Handling Using the Phone Book You can store a large number of contacts in your phone's directory. You can add, edit, delete, dial, or search for a contact in this directory. However, it only can configure the phone book on web page in 2xx Series. For details, you can refer to 7.Web Settings. However, you can dial from Phone Book on the phone after setting phone book on web page.
PAGE 16
2xx Series IP Phone --4) Press Save soft key to complete Modify group --1) Press DIR soft key, -or press MENU button > “Phone book”>“Personal phone book>View All”, -or press OK button > “Phone book”>“Personal phone book>View All”; --2) Select the “Modify group” then press OK button ; --3) Select the group you want to modify, press the OK button to set and modify, press Save to save the change Delete group --1) Press DIR soft key, -or press MENU button > “Phone book”>“Personal phone book>View All”,
PAGE 17
2xx Series IP Phone --4)Select “Search number->Number”, then input the number ,and press OK or Del. Pay attention: before you use LDAP function, you need to configure LDAP rule in the web configure page.
PAGE 18
2xx Series IP Phone 6.Keypad Instruction SayHi series IP phones are can be configured in two ways. The first you can use the phone keypad where you can settings for you IP phones, the other you can log in to User Options web pages where you can settings for you IP phones. Use phone keypad to setting. Press MENU or OK button to the main menu, Use the navigation keys to select menu, press OK button to confirm menu selections, press C button to delete input information.
PAGE 19
2xx Series IP Phone unavailable ,use the SIP server -Refresh time: Registration refresh interval, the minimum value is 20 The default value is 3600. --5) Set up the above parameters, select “Submit changes” to saves settings, Complete the account creation. * Note: the parameters with the * mark must be set.
PAGE 20
2xx Series IP Phone Customizing Rings and Volume If you want to… Then… Change the ring --1) Select “System setting” > “Phone setting” > “Ring type”; tone --2) Press navigation to Select ring tone Adjust the volume --1) Select “System setting” > “Phone setting” > “Volume setting” level --2) You can adjust the volume level of following types -Ring volume: Phone call ring volume, -Handset volume: Handle output volume, -Handset mic volume: Handle input volume, -Speaker volume: Hands-free speaker o
PAGE 21
2xx Series IP Phone --4 ）Press "site list", choose one wifi network which the phone searched -SSID: SSID name -BSSID: the mac address of the WIFI network -Channel:the channel of the WIFI network use -Type:the type of the WIFI network -Encrypt:the encrypt of the WIFI network -Signal:the signal of the WIFI network --5 ）Press "SSID",set WIFI which you choose -Encryption: the encryption of the WIFI network -Key type: the key type of the WIFI network -Key: the password which you should set to allow your
PAGE 22
2xx Series IP Phone Sound Press’OK’to start www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.
PAGE 23
2xx Series IP Phone 7.Web Settings We can configure IP Phone more handy through web setting. Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone. Enter it (for example http://192.168.0.200) into the address bar of web browser. The default login name and password are both “root”. As below is an example picture. Config Guide You can finish the base configuration step-by-step by this guide.
PAGE 24
2xx Series IP Phone www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.
PAGE 25
2xx Series IP Phone After config the network parameter, press next, then you can config sip account for the phone. Press Finish, the base configuration of the phone is complete, now you can use the phone to call with sip. www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.
PAGE 26
2xx Series IP Phone WIFI Setting(only WS 220N has this item ) you can config the WIFI parameters for the phone on the web page. If you want to search the site, you can click the . Choose anyone site and you will see, www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.
PAGE 27
2xx Series IP Phone WIFI Status(only WS 220N has this item ) You can know what the status of the WIFI from this function. Network You can config the network parameters for the phone on the web page. www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.
PAGE 28
2xx Series IP Phone www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.
PAGE 29
2xx Series IP Phone Choose network, you will find the following parameters: Field IP Setting DHCP Hostname(Option12) Hostname(Option60) Static IP IP Address Netmask Gateway PPPoE Username (pppoe) Password (pppoe) MTU (pppoe) DNS Setting Automatic Description Config the phone get ip info from DHCP server Set the hostname with the option. Set the hostname with the option. Set the IP want you want to set.
PAGE 30
2xx Series IP Phone Manual DNS Setting the DNS want you want to set. Primary DNS The primary DNS server Secondary The secondary DNS server MAC Address MAC Address Display the MAC of the phone Port Management Setting HTTP Port The default web port is 80,if you change it(for example change it to88), You must use IP and Web port to login the web page(for example http://192.168.0.200:88). It will take effect on next reboot.
PAGE 31
2xx Series IP Phone Sip Account The phone attempts to register to the SIP server using the account/registrar data provided by the automatic or manual initialization. www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.
PAGE 32
2xx Series IP Phone Choose Account, you will find the following parameters: Field Description SIP Setting Enable You can choose on/off to enable/disable the line. Account Mode You can choose VOIP/PSTN, but this model un-support PSTN, If you want to, Pls contact us or buy another model.
PAGE 33
2xx Series IP Phone NAT Traversal Defines the STUN server will be active or not STUN Server Session traversal utilities for NAT. BLA Share with the line. BLA Number BLA Number Call Method This method include SIP and TEL. Subscribe Period Subscribe expire time. Register Expire Time IP phone automatically registered every time DNS-SRV Enable/Disable DNS-SRV.
PAGE 34
2xx Series IP Phone Programmable Keys Line Keys: If you do not need more of the lines to use. you can change it to other features, like Speed Dial/ Speed Dial Prefix/ DTMF/ BLF/ BLA/ Paging/ Call Park/ Intercom. Function Keys: If you do not like the default setting with the function keys feature. You can change it options to what you like or normal use. NOTE: IF THE PHONE WITHOUT THE KEY, YOU DO NOT NEED TO SET THE KEY. Soft Keys: Soft keys is the key with below display in the LCD.
PAGE 35
2xx Series IP Phone The three and four is other Series IP phone, e.g. ES320N/ES330N etc. Audio The IP phone supports the following voice codes: G.722, G.711A, G.711U, G.723, and G.729A. You can enable/disable the desired codes via Web interface. Please contact your system administrator for more details about the codes. To enable/disable the codes: 1) Choose Audio-> Audio Codes www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.
PAGE 36
2xx Series IP Phone 2) Use the navigation keys to highlight the desired one in the Enabled/Disable Codes list, and press the / to move to the other list. 3) Choose Submit to save the change. Of course, you can control the voice bulk in this choose. Phone Book Group You can add, edit and delete group in a phone book on web page of 2xx SERIES. www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.
PAGE 37
2xx Series IP Phone 1) Click “PhoneBook” > “Group”, If you want to add a Group, you just ought to click ‘Add Group’ . You can edit an existed Group by click . You can delete an existed Group by click , if you want to delete all Groups, you just ought to click ’Delete All Group’.
PAGE 38
2xx Series IP Phone Mobile Number The Number1 phone number of a contact Office Number The Number2 phone number of a contact Other Number The Number3 phone number of a contact Group You can assign a contact to a specific group. If there isn’t any group set on the phone, the group is None by default. Account Select a SIP account relating this contact, that is you can dial to the contact from this SIP account. LDAP 1).
PAGE 39
2xx Series IP Phone BanList You can add, edit and delete banlist in a phone book on web page of 2xx SERIES.. 1) Click “PhoneBook” > “BanList”, If you want to add a BanList, you just ought to click ‘Add BanList’. You can edit an existed BanList by click . You can delete an existed BanList by click , if you want to delete all BanLists, you just ought to click ’Delete All BanList’.
PAGE 40
2xx Series IP Phone Description Description of a BanList First Name The First Name of a ban contact Last Name The Last Name of a ban contact Mobile Number The number1 phone number of a ban contact Home Number The number2 phone number of a ban contact Office Number The number3 phone number of a ban contact Account Select a SIP account relating this ban contact, that is the ban contact can’t dial to this SIP account.
PAGE 41
2xx Series IP Phone www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.
PAGE 42
2xx Series IP Phone When used Phone Setting option,you can set several parameters as follow: Phone Setting Basic Called No Answer Time When it has coming call and enable this feature, the caller will be request time out in the stipulated time. DTMF The DTMF transmitted mode, include RFC2833,Inband,SIP Info, Auto Pound Send Method When you to use the code looks like #28#123 or %23123, you need to setting this feature.
PAGE 43
2xx Series IP Phone open it. [Menu Key]: only lock the Menu function, others can normal work. [Function Keys]: include Menu/Redial/Transfer/Hold etc. you just can use the number keys and speaker key. [All keys]: as the name implies. [Lock & Answer]: Auto open Auto-answer and lock the keys, PSTN Setting [If your phone does not support PSTN feature, you can ignore this option] PSTN Ring Type You can set the ringing type use PSTN or VOIP.
PAGE 44
2xx Series IP Phone If busy If the phone was busy working, the call will be transfer to others. If No Answer If the phone was no answer, the call will be transfer to others. Ring Frequency The ring frequency with the VOIP Call Forward. Set Time Mode Set Time Mode The mode of set Server/PSTN/Manual time for phone, include SNTP Server You can select in the list or input owner server address. Update Interval The update interval with SNTP.
PAGE 45
2xx Series IP Phone When used VLAN Setting option, you can set several parameters as follow: VLAN Setting Enable VLAN You can enable/disable vlan for phone and pc VID [LAN/PC Port] The VLAN you want the phone or pc to join VPN Setting IF you need to setup a VPN Setting, you should fill below options. When used VPN Setting option, you can set several parameters as follow: VLAN Setting Enable VPN You can enable/disable VPN for phone and pc VPN Type: There is one choose you can choice.
PAGE 46
2xx Series IP Phone Dial Plan Setting ID Dial Plan ID IP The ip of a phone which you want to call prefix The number which you need to press actually if you want to call the phone Called Number Insert There have two option, Enable or Disable. Position Which position you want insert the number Number What number you want to insert Called Number Delete There have two option, Enable or Disable.
PAGE 47
2xx Series IP Phone Global SIP You also can setup the SIP server on Global SIP. Phone Maintenance Log If you need to catch a debugging Level log, you need setup on this interface. The capture packet just can save 1000 information. www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.
PAGE 48
2xx Series IP Phone You can change the password used to login phone GUI in Password option.
PAGE 49
2xx Series IP Phone Press the ‘Reset to Factory Setting’ option ,the phone will load to factory default setting on next reboot. Auto Provision When you open the auto provision function, the phone will auto provision if the phone detect a higher software or kernel which are put on the software server. The detail information about auto provision you can see the appendix. www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.
PAGE 50
2xx Series IP Phone When use auto provision, you can set several parameters as follow: Auto Provision Auto Provision You can enable/disable auto provision by select on/off Protocol The protocol use for auto provision, it include tftp/http/ftp Software Server URL The server address of the auto provision Username The username provide by provision server Password The password provide by provision server Auto Download Software This used to auto download software from server Auto Download Kernel
PAGE 51
2xx Series IP Phone Phonebook Auto Download Phonebook Personal This used to auto download personal phonebook from server Booting Checked This used to checked the auto provision when phone booting Disable the phone while booting checking Off or On Auto Provision Frequency This used to set the time interval for auto provision Auto Provision Time This used to the specific time for auto provision Auto Provision Next Time Reset the Auto Provision Next Upgrading time.
PAGE 52
2xx Series IP Phone When use ftp upgrade, you can set several parameters as follow: FTP Upgrade Server IP The ip address of the ftp server Filename The name of the file want to download from ftp server Username The username provide by ftp server Password The password provide by ftp server Software Upgrade Used to upgrade the software of the phone Kernel Upgrade Used to upgrade the kernel of the phone Configuration You can used update/backup to update/backup the configure file of the phone
PAGE 53
2xx Series IP Phone When use tftp upgrade, you can set several parameters as follow: TFTP Upgrade Server IP The ip address of the tftp server Filename The name of the file want to download from ftp server Software Upgrade Used to upgrade the software of the phone Kernel Upgrade Used to upgrade the kernel of the phone Configuration You can used update/backup to update/backup the configure file of the phone Phone Book You can used update/backup to update/backup the phonebook of the phone EXT
PAGE 54
2xx Series IP Phone When use http upgrade, you can set several parameters as follow: HTTP Upgrade Select a File Browse the software/kernel/config file you want to upgrade from http Software Upgrade Used to upgrade the software of the phone Kernel Upgrade Used to upgrade the kernel of the phone Configuration You can used upload/download to upload/download the configure file of the phone XML Phone Book You can used upload/download to upload/download the phonebook of the phone VCARD One of the
PAGE 55
2xx Series IP Phone When you press ‘Reboot’, the phone will reboot. Phone Status You can see the currently status of the phone when use Phone Status option. System Info You can see the system information when used System Info option. www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.
PAGE 56
2xx Series IP Phone Attention: On this interface ,you can see the software and kernel which we used for test and this user_manual is written base on this software and kernel. This software version is V2.2.8.6-3279 This kernel version is v2.6.3 About You can see the phone model when used About option. www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.
PAGE 57
2xx Series IP Phone 8.Appendix：： Auto Provision 1.Bulid TFTP/HTTP/HTTPS/FTP Server 1.1 The Auto Provision Working principle 1. Bulid the FTP/HTTP/HTTPS/FTP Server 2. Place the Auto Provision related file(configure file/software/kernel) in server 3. The phone according to the the server URL and download the file to update the phone data or upgrade software/kernel 4. You can do 3 way to start Auto Provision: * Booting Checked: Auto Provision when the phone booting after reboot.
PAGE 58
2.1 2xx Series IP Phone Auto Provision for Software 1. Create a notepad file named“F000XXX.cfg” or “FD000XXX.cfg” (the “XXX” is decided by the model of the IP phone you are using, for example, if the model is ES620, the file name is “F000600.cfg”,the “FD” is decided by the model of the IP phone with ‘N’, for example,ES320N); *Named rule of the file: F000600.cfg: for ES620, ES610 and DS622; F000400.cfg: for ES410 and DS412; F000300.cfg: for ES310 and DS312; F000200.cfg: for ES210 and DS212. F000320.
PAGE 59
2xx Series IP Phone server and complete the pre-configuration steps. 2.2 Auto Provision for Kernel 1. Create a notepad file named“K000XXX.cfg” or “KD000XXX.cfg”(the “XXX” is decided by the model of the IP phone you are using, for example, if the model is ES620, the file name is “K000600.cfg”, the “KD” is decided by the model of the IP phone with ‘N’, for example,ES320N); *Named rule of the file: K000600.cfg: for ES620, ES610 and DS622 and WS620; K000400.cfg: for ES410 and DS412; K000300.
PAGE 60
2.3 2xx Series IP Phone Auto Provision for Configure file 1. Name of configuration file: The configuration file on the provisioning server is named as the MAC address of IP phone itself. Escene’s IP phones support two different configuration files for auto-provision: 1. Normal Configuration file: Normal Configuration file is the configuration file of your Escene IP phone.
PAGE 61
2xx Series IP Phone 3.How to create the Configuration file 2. Download a configuration file from your phone: You can download a configuration file from your phone by HTTP as follow: 1. Open the web page of your IP phone, click “Phone Maintenance”>“HTTP Upgrade”; 2. Then click “Download” of Configuration: 3. If you want to use this file to auto-provision, you just need to modify it by yourself and rename it to the MAC address of your IP Phone with .xml suffix. 3.
PAGE 62
2.5 2xx Series IP Phone Auto Provision for Enterprise Phonebook Escene IP phone supports Enterprise Phonebook and Personal Phonebook.They use same XML format,you can see the reference documents. 4. Enterprise Phonebook: Enterprise Phonebook is used for all staffs in your office. All phones will download a common phonebook for all staffs. The file’s name must be Enterprise_Phonebook.xml on your provisioning server and you can not rename it. Reference XML documents: 2.6 Enterprise_Phonebook.
PAGE 63
2xx Series IP Phone string value: 192.168.0.201(TFTP Server IP Address); 9) Click the “OK” button 3.2 Configure parameters in Auto Provision Web page 1. 2. 3. 4. Login in IP Phone web: Input the IP Phone’s IP Address in browser; Enter user and password with “root” then open the web page; Click “Phone Maintenance” and select “Auto Provision”; select like as follows: www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.
PAGE 64
2xx Series IP Phone It supports three protocols in Auto-Provision:TFTP,HTTP and FTP. The format with provisioning server URL is: TFTP: TFTP://192.168.0.201(192.168.0.201 is the default Server IP address) HTTP: HTTP://192.168.0.201 HTTPS: HTTPS://192.168.0.201 FTP: FTP://192.168.0.201 Note: You only need input the URL path, don’t need input the filename. For example: You place the 001122334455.xml in tftp://192.168.0.201/abc/,you only need input tftp://192.168.0.201/abc,please don’t input tftp://192.
PAGE 65
2xx Series IP Phone Auto Provision Frequency: The auto provision Frequency which you want. Auto Provision Time: The time you want to execute auto-provision. Timing Auto Provision Examples of Auto Provision Frequency and Time: 1. When you set the Auto Provision Frequency and disableAuto Provision Time (set to None), the Auto Provision function will work after the AutoProvision Frequency; 2.
PAGE 66
2xx Series IP Phone Escene Communication Co.Ltd Address: Floor 4,Building C,Yuean Industrial Park,Huangcun Road No.51,Tianhe District,Guangzhou,China. Postal Code: 510660 Tel: (+86)20-28096798 Fax: (+86)20-28096786 http://www.escene.cn/en/ Technical Support: E-mail: support@escene.cn www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.