ES310 IP PHONE User Manual Escene Communication Technology Co.Ltd www.escene.
Tables of Contents 1. Getting Started ............................................................................................................................. 1 About......................................................................................................................................... 1 Feature Highlights:.................................................................................................................... 1 Technical Features.............................................
ES310 IPPhone 1. Getting Started About SayHi ES310 is next-generation 2-line SIP phone, 4 dynamic context-sensitive soft keys, 12 programmable hard keys, and dual 10/100Mbps auto-sensing Ethernet ports with integrated PoE. The ES310 offers excellent voice PSTN, FXS, Record Port, security protection for privacy. The 12 programmable speed-dial keys enable one-button access to office personnel and it create one-button access to indispensable telephony features including conference, voicemail, transfer, etc.
ES310 IPPhone Call Processing Call Sharing/Bridged Lines Line Status Indicator(dual color LED) Multi Account Call Waiting, Call Queuing, Line Switching Call Forward, Call Transfer, Call Holding, Call Pickup, Callback One Key Dial, Redial Phone directory speed dial, Call record direct dial 3-way conference DnD Voice mail, Voice Prompt, Voice Message BLF Extension Interface EXT: ESM32 programmable key module SOR: FXS, FXO, Record USB Security User Authentication for configuration pages Signaling encrypt
ES310 IPPhone 2. Connecting Your Phone Your system administrator will likely connect your new SayHi ES310 IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone. 1) Open the box ES310 IP Phone; carefully check the packing list, Packing List as follows: Item Counts IP Phone 1 Handset 1 Handset Cord 1 Power adapter 1 RJ45 cable 1 CD 1 Quick Reference 1 Product certification 1 2) As shown in figure 2.1 and figure 2.
ES310 IPPhone 5) If you want to connect a ESM (Extension set), you could connect it (any interface) to the EXT interface on the phone with a RJ-45 cable (a straight-through cable), and the second ESM can be connected to the first one too. It supports 6 ESMs. www.escene.
ES310 IPPhone 3. Phone overview Understanding Buttons and Hardware From figure 3.1 to figure 3.2, you can understand buttons and hardware about SayHi ES310。 Figure 3.1 Buttons and Hardware of SayHi ES310 4 ○ 5 ○ 6 ○ 1 ○ 2 ○ 3 ○ 21 ○ 22 ○ 9 ○ 8 ○ 7 ○ 20 ○ 10 ○ 11 ○ 14 ○ 15 ○ 16 ○ 17 ○ 12 ○ Num Buttons 1 13 ○ 19 ○ 18 ○ 23 ○ Description Headset button: Toggles the headset on or off. Red means the feature is enabled. 2 Mute button: Toggles the Mute feature on or off.
ES310 IPPhone directories. 6 MENU 7 Menu button: Allows you to scroll through menus. Volume button: Controls the volume and other settings. 8 CONFERENCE Conference button: Connect calling / called party to the conference 9 REDIAL Redial button: To Redial the last number. 10 TRANSFER Transfer button: Transfer redirects a connected.
ES310 IPPhone 18 Navigation “Up”: Adjust ring volume, operate with the “down” button button “Down”: Open „Missed Calls” list: “Left”: Open “Received Calls” list; “Right”: Open “Dialed Numbers” list 19 OK OK button: To confirm the action; 20 Hands-free Hands-free voice of the output speakerphone 21 LCD screen 22 Light strip 160*32 pixels, grayscale LCD with background light.
ES310 IPPhone 2 Footstand button Press buttons at the same time to adjust the angle 3 Reserved for USB port Enhanced scalability 4 Microphone port Connect the Microphone 5 Headphone port Connect the Headphone 6 Power port 12VDC 7 Headset port Support RJ11 interface connection 8 Handset port Connect the Handset 9 Reserved port Enhanced scalability: 1) EXT: ESM interface; 2) SOR: S-FXS O-FXO R-record 10 LAN port Connect to a LAN interconnecting device 11 PC port Connect to a loca
ES310 IPPhone 2) 3) : Only Peer-to-Peer call. : Network connected normal, but the line is not successfully registered. 5 Softkey labels 4) : Network is OK and the line is available. 5) : Line is turned on DND. Each displays a softkey function (displayed on your phone screen), and the function is different when menu changes. www.escene.
ES310 IPPhone 4. Basic Call Handling You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information. Note: The bold type of the following text and following a “button” in table signifies the phone's button (for example, OK button), and the signifies softkey. Placing a Call Here are some easy ways to place a call on SayHi ES310 IP Phone: If you want to... Place a call using the Then...
ES310 IPPhone -or press to send the number. Tips • You can dial on-hook, without a dial tone (pre-dial). To pre-dial, enter a number, and then go off-hook by lifting the handset or pressing , Headset or Speaker button. • If you make a mistake while dialing, press C button to erase digits. Answering a Call You can answer a call by simply lifting the handset, or you can use other options if they are available on SayHi ES310. If you want to... Answer with a Then...
ES310 IPPhone Ending a Call To end a call, hang up. Here are some more details. If you want to... Hang up while using the Handset Hang up while using the Speakerphone Then...
ES310 IPPhone Tips • Engaging the Hold feature typically generates music or a beeping tone. • A held call is indicated by the Blue and flashing Line button. Transferring Calls Transfer redirects a connected call. The target is the number to which you want to transfer the call. If you want to... Talk to the transfer recipient before transferring a call Then...
ES310 IPPhone Do Not Disturb You can use the Do Not Disturb(DND) feature to block incoming calls on your phone with a busy tone(Can also be set to their voice mail or other extension numbers, etc.). If you want to... Then... Enable global DND --1) Press ; --2) All enabled line on the phone would changes to status.
ES310 IPPhone establish a conference --1) when one phone line is holding on and the other line is busy; with held line --2) Press CONFERENCE button, -or Press Soft key --3) press the held line's programmable button, the 3-way Conference will establish. www.escene.
ES310 IPPhone 5. Advanced Call Handling Speed Dialing Speed dialing allows you to enter an index number, press a button, or select a phone screen item to place a call. If you want to...
ES310 IPPhone --3) Select “Add contact”, press OK button or ; --4) Use the navigation keys to select content, press OK button or to set and modify: -Name: set the name of contact, -NO.
ES310 IPPhone -or press Directories button > “Phone book”; --2) Press soft key; --3) Select the “Delete group” or OK button or ; --4) Select a group you want to delete, press OK button or View/Edit Contacts --1) Press soft key, -or press MENU button > “Phone book”, -or press Directories button > “Phone book”; --2) Select “View ALL”, -or select a contact who are belong to different group; --3) Select the contact, press the OK button or contact‟s information, press OK button or Call from phone book
ES310 IPPhone Using Call Logs Your phone maintains records of your missed, placed, and received calls. If you want to… Then… View your call logs --1) Press MENU button > “Call history” > “Missed Calls”, “Received Calls”, or “Dialed numbers” --2) Use the navigation keys to view the call record information. Dial from a call log Please refer to the previous part 4.Basic call handing – Placing a call.
ES310 IPPhone 6. Keypad Instruction SayHi series IP phones are can be configured in two ways. The first you can use the phone keypad where you can settings for you IP phones, the other you can log in to User Options web pages where you can settings for you IP phones. Use phone keypad to setting. Press MENU or OK button to the main menu, Use the navigation keys to select menu, press OK button to confirm menu selections, press C button or delete input information.
ES310 IPPhone number) , -Authen usr: the Authenticated users matched with the SIP server. (The default With the same account) -user pwd*: the user password matched with the SIP server -Description: description of this account, -SIP1*: the primary SIP server, By default all calls through the server, -SIP2: the secondary SIP , When the primary server is unavailable ,use the SIP server -Refresh time: Registration refresh interval, the minimum value is 20 The default value is 3600.
ES310 IPPhone -GW: enter appropriate gateway - DNS1: enter IP address of the primary DNS server - DNS2: enter IP address of the secondary DNS server -Web port: the default Web port is 80,if you change it(for example change it to 88),you must use IP and Web port to login the web page (for example http://192.168.0.200:88).It will take effect on next reboot.
ES310 IPPhone 7. Web Settings We can configure IP Phone more handy through web setting. Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone. Enter it (for example http://192.168.0.200) into the address bar of web browser. The default login name and password are both “root”. Account and Sip server The phone attempts to register to the SIP server using the account/registrar data provided by the automatic or manual initialization.
ES310 IPPhone Hotline You can use a Hotline to speed dialing and BLF. You can set a hotline as follow: Click “Hotline”, set parameters in the following table: Hotline Key n ES310 IP phone supports 12 keys. Mode Two modes: --Speed Dial: Enable speed dialing in this key; --Widelink BLF+ Speed Dial Account A SIP account relates to this key, another word, you will call this hotline by this SIP account. Name Description of this hotline. Number Number relates to this key.
ES310 IPPhone Codec Selection The IP phone supports the following voice codecs: G.722, G.711A, G.711U, G.723, and G.729A. You can enable/disable the desired codecs via Web interface. Please contact your system administrator for more details about the codecs. To enable/disable the codecs: 1) Choose Audio-> Audio Codecs www.escene.
ES310 IPPhone 2) Use the navigation keys to highlight the desired one in the Enabled/Disable Codecs list, and press the / to move to the other list. 3) Choose Submit to save the change. Of course, you can control the voice bulk in this choose. Contact You can add, edit and delete contact in a phone book on web page of ES310. 1) Click “Contact” > “Phone book”, If you want to add a contact, you just ought to click . You can edit an existed contact by click .
ES310 IPPhone Phone book Serial number Serial number of a contact Description Description of a contact Name Name of a contact Phone n You can add 5 different phone number for every contact Group You can assign a contact to a specific group. If there isn‟t any group set on the phone, the group is None by default. Account ID Select a SIP account relating this contact, that is you can dial to the contact from this SIP account.