ES292 IP Innovative VoIP Phone User Manual Escene Communication Co.Ltd www.escene.cn/en/ Escene Communication http://ArtTel.
INDEX 1. Getting Started .............................................................................................................................. 4 About......................................................................................................................................... 4 Feature Highlights ..................................................................................................................... 4 2. Set up the Phone ......................................................
5 SIP Account................................................................................................................................... 28 5.1Basic ................................................................................................................................... 28 5.2 Call ..................................................................................................................................... 29 5.3 Security..............................................................
1. Getting Started About Escene ES292 is a highly innovative based VoIP phone, It can perfectly satisfy all kinds of businessmen's communications. ES292 integrates with 132x64 pixel graphic LCD, a large resolution display, elegant and intuitionist user interface, which you can perfectly experience.ES292 delivers HD audio quality with HD handset, HD speaker and HD codec (G.722), it rich features can effectively improve the communications in working.
b) 1*Quick Setup Guide 1*Manufacturer Certification Phone Installation: This section introduces how to install the phone with the components in the packing list: Attach the Bracket Connect the Handset and optional Headset Connect the Network and Power Attach the Bracket Pls follow the following step "a" to "b", firstly let the part 1 of the bracket join to the phone, and then let the part 2 of the bracket join to the lower holder.
Note: If POE works, the phone doesn't need to connect to the AC power adapter. Make sure the Ethernet cable and switch/hub is POE compliant. 3. Phone User Interface 3.1 Hardware Component Instructions The main hardware components of the ES292 IP Phone are the LCD screen and the keypad. www.escene.cn/en/ Escene Communication http://ArtTel.
Hardware component instructions of the ES292 IP Phone are: ITEM 1 LCD Screen DESCRIPTION Displayed information about calls, messages, soft keys, time, date and other relevant data: • Call information — caller ID, call duration • Icons (e.g. ) • Missed calls or second incoming caller's information •Time and date 2 Light Status Red-Flashing: There is an incoming call or be Hold. Red-Steady: Hook-off.
ITEM DESCRIPTION 1 TIME & DATE TIME & DATE display in the middle of the screen. 2 Auto-Answer icon Enable this feature, it will display "AA" at the top right corner. 3 Missed Call Missed Call under the TIME in the middle of screen 4 Line Status There are four status as below: a. :Disconnect the network b. :Account failed to register c. :Account successfully registered d. :Account successfully registered and DND feature is enabled. The DND icon also will display at the top right corner.
3.3 Basic Network Settings The phone supports Three Modes of Network Setting. Include PPPoE\Static IP\DHCP.
If you want to… Create an SIP account Then...
3.5 Basic Features 3.5.1 Making a Call Here are some easy ways to place a call on SayHi IP Phone: If you want to... Place a call using Then… Pick up the handset the handset Place a call using a Press Speaker button --1) You can hear dial tone; --2) Enter a number; --3) Press # button (default), -or wait 5s (default), then it send the number automatically.
-or press Navigation button-Left > “Dialed number”, select a number, and press 3.5.4 Call Log --1) Press MENU or OK button > “Call history”, you can select "All Dial from a call log Calls", “Missed calls”, “Received calls” and “Dialed numbers”, - or press Navigation button (in Standby interface) > select "All Calls"(up) “Missed calls”(down), “Received calls”(left) and “Dialed numbers” (right) --2) Then press button. NOTE: You also can press the "log" to login this menu when in the idle. 3.5.
3.5.6 Multi-lines to Answer the Call Multi-lines to Answer --1) Another Line button is Red the Call and flashing; --2) Press the flashing and flashing, Light strip is Red Line button to answer (at this time, the original call will be hold.) 3.5.7 Auto-Answer You can set the phone and let it auto-answer the coming call. Auto-Answer Coming Call the --1) Enable the Auto-Answer feature.
-or press End Hang up while using the --Press Handset button, (Do not keep the headset mode) , -or press End (keep the headset mode) Headset Hang up one call, but preserve another call on --Press End, -or refer to the above three methods the other line 3.5.9 Using Hold and Recover (Switch Calling Line) You can hold and resume calls. You can take a call in one line at anytime, and the other lines would be hold. As a result of that, you can switch different calling line on our phone. If you want to...
-or press (consult transfer) then transfer the call, -or wait five seconds(default)then transfer the call Transferred lines to or numbers idle other without talking to the transfer --1) Press TRANSFER button or XFER; --2) Press ; --3) Enter number; --4) Press “#”(default) -or press recipient , then transfer the call; -or wait five seconds(default)then transfer the call (Blind transfer) Blind transfer to the --1) Press TRANSFER button or press XFER; held line --2) Press the Line button of
line) “Disable” 3.5.13 3-way Conference You can enable a three-party conference, during the conversation three phone parties can communicate with every party. If you want to... Invite transfer --1) When the transfer recipient answer the call, press CONFERCENCE the recipient Then... into conference in a button or "CONF" on your phone; a --2) Then the held one, transfer recipient and you will be into a transferring conference, and the LCD will display status.
3.6 Advanced Settings 3.6.1 Using the phone book Enterprise Phone Book Search the Contacts from Enterprise Phone Book --1) Press DIR in the idle status, -or press "MENU" or "OK" button > “Phone book”>“Enterprise Phone Book”, --2) Select “Enterprise Phone Book”, press "OK" button; --3) Press "Find" and input the name who you want to search.
-Office Number: Setting the contact Office Number -Mobile Phone Number: Setting the contact Mobile Phone Number -Others Number: Setting the contact Others Number -SIP Account: Setting the contact call SIP account -Group: the contacts be divided into different user’s groups --4) Press "Save" soft key to complete Add group --1) Press "DIR" soft key, -or press "MENU" button > “Phone book”>“Personal phone book>View All”, -or press "OK" button > “Phone book”>“Personal phone book>View All”; --2) Select the “add
All”; --2) Select the “Delete group” or OK button; --3) Select a group you want to delete, press OK button LDAP Search the Contacts from LDAP --1) Press "DIR" in the idle, -or press "MENU" or OK "button" > “Phone book”>“LDAP”, --2) Select “LDAP”, press "OK" button; --3) Press "Find" and input the name or number who you want to find search from the LDAP server.
--2) Select “Black List”, press "OK" button; --3) Press "RUN" to view someone who what you want to find. --4)If you want to move or change it, you can follow the RUN to do. 3.6.2 Using Call Logs Your phone maintains records of your missed, placed, and received calls. --1) Press "MENU" or "LOG" button > “All Call” > View call logs “Missed Calls”, “Received Calls”, or “Dialed numbers” --2) Use the navigation keys to view the call record information.
3.7.1 Language Setting ES292 IP Phone support Multi-Language setting, as below is an example. Switch the Language --1)Press OK or MENU button> System Setting> Phone Setting> between Chinese and Language English --2)Here you can select English\French\Italian\Polish\Protuguese\Runssian\Spanish\Turki sh\Chinese --3) After you finish select, press Save to make it work. 3.7.2 Message ES292 have Message feature. It will display in the LCD when it has a New Message.
--3)Press Save to make it work Manual Setting Press OK or MENU button; --2)Press OK or MENU button> System Setting> Phone Setting> Time & Date> Time and Date setting> Manual Setting --3)Manual Setting - Manual Setting: Year\Month\Days\Hours\Minutes\Seconds Time --1)Press OK or MENU button; --2)Press OK or MENU button> System Setting> Phone Setting> Time & Date> Time Display Format --3)Time Mode: 24hour\12hour Date mode: DDMMWWW\MMDDWWW\WWWDDMMM\DDMMMYY\YYYYMMDD\DDM MYYYY\MMDDYY\DDMMMYYYY\WWWDDMMM etc.
3.7.6 Cannot Set the Features with Keypad As below features are cannot setting with the keypad: 1) Dial Plan. 2) Custom Ring Type 3) SNTP Server and Time & Date 4) Update the Firmware or Backup. 4. WEB User Interface In addition to the phone user interface, you can also customize your phone via web user interface. In order to access the web user interface, you need to know the IP address of your new phone. To obtain the IP address, press the C key on the phone. Enter the IP address (e.g. HTTP://192.168.0.
ITEM DESCRIPTION System Run Time The phone system normal running time. Register Status The status with Account 1~3. Network Status The status with LAN, MAC, LAN IP, Net mask, Gateway, Primary DNS, Secondary DNS, VPN IP, PC IP, PC Net mask, Device Type, DHCP Server. System Information The status with Phone Model, Software Version, Hardware Version, Hardware ID, Kernel Version, Auto-Provision Server URL, TFTP Server IP. 4.1 Net Work 4.1.
Advanced ITEM DESCRIPTION Port Management Settings HTTP Port The default web port is 80,if you want to change it(for example change it to88), You must input IP and Web port to login the web page(for example HTTP://192.168.0.200:88). It will take effect on next reboot. Telnet Port The default Telnet port is 23,if you want to change it(for example change it to 2003). You must input IP and Telnet port to login the manage page (for example telnet 192.168.0.200:2003).It will take effect on next reboot.
Socket5 Proxy Server Socket5 Proxy Server Enable/Disable Socket5 Proxy Server. Server IP Socket5 Proxy Server IP address. Port Socket5 Proxy Server port, default is 1080. Anonymous Login Enable/Disable Socket5 Proxy Server login username. Paging Setting(NOTE: This feature priority is followed the serial number, In other words, "paging 1" is the highest priority) Paging1 Enable/Disable Paging feature. Group IP and Port Group IP and Port with Paging. 4.1.
4.1.3 Advanced VPN Setting When using VPN Setting option, you can set several parameters as follow: VLAN Setting Enable VPN You can enable/disable VPN for phone and pc. VPN Type: Choose the appropriate type of VPN. VPN Server Addr VPN server's IP.
5 SIP Account 5.1Basic Choose one Account, you will find the following parameters: ITEM DECSRIPTION Enable You can choose on/off to enable/disable the line. Account Mode You can choose VOIP/PSTN, but this model nonsupport PSTN, If you need, Pls contact us to buy another model that can supports PSTN. Amount Of Line Account Used The line key of account used, default is 2 Display Name It is showed as Caller ID when making a phone call www.escene.cn/en/ Escene Communication http://ArtTel.
Username It is a username provided by SIP Server Authenticate Name It is authenticated ID for authentication Password It is a password provided by SIP Server Label Label with this account. SIP Server Server for registration, provided by administrator Secondary server When the main server can't work, it also can register in this secondary server. Outbound Proxy Server Put into the address with the outbound proxy server.
ITEM DECSRIPTION Call Do Not Disturb Enable/Disable Do Not Disturb Anonymous Call Enable/Disable anonymous call. Anonymous Call Rejection Enable/Disable anonymous call rejection. Use Session Timer Enable/Disable refresh session function. The device will send an Invite packet to refresh the session during a call if it enable. Session Timer The refresh session time interval. Call Method This method include SIP and TEL. DNS-SRV Enable/Disable DNS-SRV. Allow-events Enable/Disable Allow-events.
6 Phone Setting 6.1 Basic ITEM DECSRIPTION Basic Back Light The backlight of the phone LCD. Keyboard Lock Enable/Disable keyboard lock, you can lock: MENU Key, FUNCTION Key., ALL Keys, LOCK all keys but auto Answer. Hot Line function When you pick up the handset, it will dial out with the hot number. Hot Number Input the number what you want to. Auto Answer Auto-answer the coming call, it also can filter a contact group.
6.1.1 Time Settings ITEM DECSRIPTION Time Settings Set Time Mode Include SNTP/SIP Server/PSTN/Manual SNTP Server You can select in the list or input owner server address. Update Interval The update interval with SNTP. Day Light Saving Time Enable/disable the DST for the phone Time Format You can use 24 hour time format or 12 hour time format Date Format You can choose the appropriate time format.
6.1.2 Call ITEM DECSRIPTION Call Pickup Function When you are not in the position, others can help you to answer. Pickup Code Fill in server's pickup code. Message The code with voice message. Booking Voice Mail Open this feature, the phone light(Message) will be bright when it get message. Play Voice Mail Tone Open this feature, it will be ringing when it get message. Miss Call Display Turn on or off the display with Miss call in the phone LCD. www.escene.
DND Soft key Enable/Disable the DND feature. Play Hang-up Tone The tone with hang up in busy. Transfer Code The code with transfer. Conference Exit Result Conference originator hang up the phone, hang up two ways of it. Return Code When Refuse Select the code feedback to the server when you reject the call. Return Code When DND Select the code feedback to the server when you open DND function. Flash Hook Time(<800ms) The time with the flash hook.
6.1.4 QoS ITEM DECSRIPTION SIP QoS The range is 0~63,default is 26 Voice QoS The range is 0~63,default is 46 6.2 Advanced 6.2 .0 Audio 6.2.1 Basic ITEM DECSRIPTION Basic Select Country Select the country dial tone. Default is United States. Ring Volume The ring volume default is Lv3, the range is 0~9. Handset Volume The handset volume default is Lv5, the range is 1~9. Speaker Phone Volume The speaker volume default is Lv5, the range is 1~9. www.escene.
Headset Volume The headset volume default is Lv3, the range is 1~9. Handset MIC Volume The handset MIC volume default is Lv3, the range is 1~7. Speaker Phone MIC Volume The speaker MIC volume default is Lv3, the range is 1~7 Headset MIC Volume The headset MIC volume default is Lv3, the range is 1~7 6.2.2 Advanced ITEM DECSRIPTION Ring Ring Type Select the ring type. Default is Ring 1.
Type The type of Jitter Buffer is Adaptive or Fixed, default is adaptive. Min Delay The min delay range setting , default is 60. Max Delay The max delay range setting , default is 150. Normal Delay The normal delay range setting , default is 120. Other Play Load Length The play load length setting, default is 30ms. High Rate Of G723.1 Enable/Disable High Rate of G723.1 feature. VAD Enable/Disable VAD feature. Echo Suppression Mode Enable/Disable Echo Suppression Mode feature.
from another phone in the system (for example, a phone in another office or conference room). Intercom You can press the configured intercom key to automatically connect with a remote extension for outgoing intercom calls, and the remote extension will automatically answer the incoming intercom calls BLA This feature such as the BLF. NOTE: ONLY WHEN YOU CHOOSE “SPEED DIAL”, THE RIGHT OF “NAME”,”NUMBER” WILL TAKE EFFECT. 6.
6.6 Dial Plan If you want to setup a dial plan, you can click "Dial Plan" ITEM DECSRIPTION Send Key Select the default send key mode you want to use. Dial Length Enable this feature will limit the dial length. Default is 25. No Dial Timeout Setting the range with no dial timeout, default is 5. Dial Rule Select the Add Rule button to add dial rule, pls see as below detail. www.escene.cn/en/ Escene Communication http://ArtTel.
ITEM DECSRIPTION ID Dial Plan ID IP The ip of a phone which you want to call Description Description with this dial rule. Port Setting the Port with this dial rule, default is 5060. Prefix The number which you need to press actually if you want to call the phone Called Insert Number There have two option, Enable or Disable. Position Which position you want insert the number Number Which number you want to insert Called Delete Number There have two option, Enable or Disable.
If you want to add a Group, you just ought to click ‘Add Group’ . You can edit an existed Group by click . You can delete an existed Group by click , if you want to delete all Groups, you just ought to click ’Delete All Group’. 7.2 Contact You can add, edit and delete contact in a phone book on this web page . The phonebook can storage 300 contacts entry If you want to add a Contact, you just ought to click ‘Add Contact’ . You can edit an existed Contact by click .
download the specific document. HTTP://www.escene.cn/en. As below figure is an example. e.g. LDAP Name Filter:(sn=%s) LDAP Number Filter:(telephoneNumber=%s) Server Address:192.168.0.65 BASE:DC=ldap,DC=escene,DC=com User Name:bb@ldap.escene.com Pass Word:escene_2012 LDAP Name Attributes 1:sn LDAP Name Attributes 2:cn LDAP Number Attributes 1:telephoneNumber 7.4 Ban List You can add, edit and delete contact in a Ban List on this web page . www.escene.cn/en/ Escene Communication http://ArtTel.
If you want to add a Ban List, you just ought to click ‘Add Ban List’. You can edit an existed Ban List by click . You can delete an existed Ban List by click , if you want to delete all Ban List, you just ought to click ’Delete All Ban List’. You can edit or move this contact to Contact after you select . 8 Phone Maintenance 8.1 Basic NOTES: Don't cut off the electricity or network cable when doing upgrade in the below ways! 8.1.1 HTTP Upgrade You can upgrade the software, kernel and configuration etc.
When using HTTP upgrade, you can set several parameters as follow: HTTP Upgrade Select a File Browse the software/kernel/configuration file which you need to upgrade from HTTP Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration You can used upload/download to upload/download the configure file of the phone XML Phone Book Used for uploading/downloading the XML phonebook of the phone Vcard Downloading all contacts in
When using FTP upgrade, you can set several parameters as follow: FTP Upgrade Server IP The IP address of the FTP server Filename Downloading from FTP server Username Providing by FTP server Password Providing by FTP server Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration Used for updating/backup to update/backup the configure file of the phone Phone Book Used for updating/backup to update/backup the phoneboo
When use TFTP upgrade, you can set several parameters as follow: TFTP Upgrade Server IP The IP address of the TFTP server Filename Downloading from FTP server Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration Used for updating/backup the configure file of the phone Phone Book Used for updating/backup the phonebook of the phone EXT Module Used for updating/backup the expansion of the phone [NOTES: :The mode doesn
8.2 Advanced 8.2.1 Log This feature is use for the administrator to managing the equipment, like debugging, SIP etc,. If you need to catch a debugging Level, you need to setup on this interface. 8.2.2 Auto Provision When you open this auto provision feature, the phone will do auto provision after it detect a different software or kernel (Higher or Lower) which are putted on the TFTP,HTTP,HTTPS,FTP, server.
When using auto provision, you can set several parameters as follow: Auto Provision Auto Provision You can enable/disable auto provision by select on/off Protocol Used for auto provision, it includes TFTP/HTTP/FTP Software Server URL The server address of the auto provision Username Providing by provision server Password Providing by provision server Auto Download Software Used for auto download software from server Auto Download Kernel Used for auto download kernel from server Auto Download C
AES Enable You can enable/disable AES encrypt for auto provision AES Key The key of the AES Auto Provision Now Used for doing auto provision immediately 9 Password Here you can setting the administrator or user WEB password management. Select your type. If you login as an administrator, you can modify both the user's and admin's passwords. 10 WEB Other Settings or Information Appendix 10.1 WEB User In the upper right corner of the website page, you can select the user or logout. 10.
10.3 Note Tips In the right middle of the website page, there is a Note tips in every function page. Hope it can help you to know something about that. www.escene.cn/en/ Escene Communication http://ArtTel.